One other item worth mentioning: Support is adamant that they will not 
officially support the database copy method.  You can do it and they will still 
provide support, but if the underlying root cause of the problem turns out to 
be a direct result of the database copy, they will NOT provide a fix.  They did 
say that they would ask Engineering what it would take to make it officially 
supported, but nothing has come of it yet.

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Grooms, Frederick W
Sent: Thursday, October 09, 2008 6:26 AM
To: [email protected]
Subject: Re: Copy Prod Environment to Dev Environment

This is a multi-part message in MIME format.

------_=_NextPart_001_01C92A12.8866F642
Content-Type: text/plain;
        charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

Mid-Tier patch 2 to patch 4 is not an issue as the Mid-Tier install does
not do anything to the database.
=20
You need to upgrade the Prod CMDB to 2.1, then it is a simple matter to
copy (Backup/Restore) the database.=20
=20
NOTE: Save the database data that holds the license information on Dev
first so you don't have to re-install the licenses.
=20
Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Wednesday, October 08, 2008 7:08 PM
To: [email protected]
Subject: Re: Copy Prod Environment to Dev Environment


Short answer: you REALLY shouldn't try this until you get the install
versions to match.  You need to get the install versions to agree before
you do this.
=20
I would patch Prod to MT 7.1 patch 004 and then patch the CMDB to 2.1
patch 6 and then copy it over...however,....getting that done by Monday
might be a minor miracle.
=20
William Rentfrow
Principal Consultant, StrataCom Inc.
[EMAIL PROTECTED]
701-306-6157 C
=20


________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Jase Brandon
Sent: Wednesday, October 08, 2008 6:54 PM
To: [email protected]
Subject: Copy Prod Environment to Dev Environment


Hello All,
I need to copy my production app server environment over to my
development environment.
=20
Differences in patch levels are:
Dev mid-tier =3D 7.1 Patch 004, Prod mid-tier =3D 7.1 Patch 002.
Dev CMDB =3D 2.1 Patch 6, Prod CMDB =3D 2.0.1 Unpatched.
=20
I tried unsuccessfully to run the midtier.exe for 7.1 Patch 002 on dev,
and I am a tad leary of running the CMDB installer for 2.0.1 since it's
already 2.1 Patch 6.
=20
I have to have them in synch by Monday and I can't think of what else to
do, other then copy my production app server environment over to my
development environment.
=20
Since our prod environment has three servers, web, SQL, and App servers,
and Dev environment is all on one server:
I think I need to copy the D:\Program Files\AR System directory from
Prod App Server to the Dev AR System Directory, in order to get patch
levels synched up to match the prod environment.
=20
Can anyone help me out with steps to take to accomplish this? I have
been searching .pdf's for hours with no success.
=20
Thanks in Advance,
=20
Jase
=20
=20

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

------_=_NextPart_001_01C92A12.8866F642
Content-Type: text/html;
        charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

**
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dus-ascii">
<META content=3D"MSHTML 6.00.2900.2995" name=3DGENERATOR></HEAD>
<BODY>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D787052013-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Mid-Tier patch 2 to patch 4 is not an issue as =
the Mid-Tier=20
install does not do anything to the database.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D787052013-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D787052013-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>You need to upgrade the Prod CMDB to 2.1, then =
it is a=20
simple matter to copy (Backup/Restore) the database. =
</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D787052013-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D787052013-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>NOTE:&nbsp;Save the database&nbsp;data that =
holds the=20
license information on Dev first so you don't have to re-install the=20
licenses.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D787052013-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D787052013-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Fred</FONT></SPAN></DIV><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Action Request System =
discussion=20
list(ARSList) [mailto:[EMAIL PROTECTED] <B>On Behalf Of </B>William=20
Rentfrow<BR><B>Sent:</B> Wednesday, October 08, 2008 7:08 =
PM<BR><B>To:</B>=20
[email protected]<BR><B>Subject:</B> Re: Copy Prod Environment to Dev=20
Environment<BR></FONT><BR></DIV>
<DIV></DIV><FONT face=3DTahoma size=3D2></FONT>=20
<META content=3D"MSHTML 6.00.6000.16705" name=3DGENERATOR>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D937330500-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>Short answer: you REALLY shouldn't try this =
until you get=20
the install versions to match.&nbsp; You need to get the install =
versions to=20
agree before you do this.</FONT></SPAN></DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D937330500-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV dir=3Dltr align=3Dleft><SPAN class=3D937330500-09102008><FONT =
face=3DArial=20
color=3D#0000ff size=3D2>I would patch Prod to MT 7.1 patch 004 and then =
patch the=20
CMDB to 2.1 patch 6 and then copy it over...however,....getting that =
done by=20
Monday might be a minor miracle.</FONT></SPAN></DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2>William =
Rentfrow</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2>Principal Consultant, =
StrataCom=20
Inc.</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2><A=20
href=3D"mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED]</A>=
</FONT></DIV>
<DIV align=3Dleft><FONT face=3DArial size=3D2>701-306-6157 =
C</FONT></DIV>
<DIV><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT>&nbsp;</DIV><FONT face=3DArial=20
size=3D2></FONT><BR>
<DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
<HR tabIndex=3D-1>
<FONT face=3DTahoma size=3D2><B>From:</B> Action Request System =
discussion=20
list(ARSList) [mailto:[EMAIL PROTECTED] <B>On Behalf Of </B>Jase=20
Brandon<BR><B>Sent:</B> Wednesday, October 08, 2008 6:54 =
PM<BR><B>To:</B>=20
[email protected]<BR><B>Subject:</B> Copy Prod Environment to Dev=20
Environment<BR></FONT><BR></DIV>
<DIV></DIV><FONT face=3DTahoma size=3D2></FONT>=20
<DIV dir=3Dltr>
<DIV>Hello All,</DIV>
<DIV>I need to copy my production app server environment over to my =
development=20
environment.</DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV>Differences in patch levels are:</DIV>
<DIV>Dev mid-tier =3D 7.1 Patch 004, Prod mid-tier =3D 7.1 Patch =
002.</DIV>
<DIV>Dev CMDB&nbsp;=3D 2.1 Patch 6, Prod CMDB =3D&nbsp;2.0.1 =
Unpatched.</DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV>I tried unsuccessfully to run the midtier.exe for 7.1 Patch 002 on =
dev, and=20
I am a tad leary of running the CMDB installer for 2.0.1 since it's =
already 2.1=20
Patch 6.</DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV>I have to have them in synch by Monday and I can't think of what =
else to=20
do, other then copy my production app server environment over to my =
development=20
environment.</DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV>Since our prod environment has three servers, web, SQL, and App =
servers,=20
and Dev environment is all on one server:</DIV>
<DIV>I think I need to copy the D:\Program Files\AR System directory =
from Prod=20
App Server to the Dev AR System Directory, in order to get&nbsp;patch =
levels=20
synched up to match the prod environment.</DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV>Can anyone help me out with steps to take to accomplish this? I =
have been=20
searching .pdf's for hours with no success.</DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV>Thanks in Advance,</DIV>
<DIV><FONT face=3DArial color=3D#0000ff size=3D2></FONT>&nbsp;</DIV>
<DIV>Jase</DIV></DIV>
<DIV><SPAN class=3D787052013-09102008><FONT face=3DArial color=3D#0000ff =

size=3D2>&nbsp;</FONT></SPAN></DIV>
<DIV><SPAN class=3D787052013-09102008>&nbsp;</SPAN></DIV></BODY></HTML>
__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___

------_=_NextPart_001_01C92A12.8866F642--

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to