The install and license apply will not cause any issues. The connection to the 
other server is not needed until you create a mapping.


-----Original Message-----
From: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]>
To: [email protected]
Sent: Wed, 15 Oct 2008 11:15 am
Subject: Re: DSO Question



I do not have access to one of the servers. Someone at a different site was 
oing to create the mappings.
Will this cause an issue if I apply my DSO license and there are no mappings, 
nd I cannot see the remote server? Basically, I just want to stage it up so I 
an turn on DSO at a later time. I'm trying to take advantage of a scheduled 
utage for the hardware upgrade, so I don't have to restart Remedy later and 
chedule a second outage.
Is there a way to back-out the DSO if there are issues, other than doing a 
e-install?
Thanks,
Gary
-----Original Message-----
rom: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
n Behalf Of Roger Justice
ent: Wednesday, October 15, 2008 10:00 AM
o: [email protected]
ubject: Re: DSO Question
** Yes, you only need to be able to log into both servers to create mappings 
and 
or DSO to run after mappings and workflow have been created.

----Original Message-----
rom: Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]>
o: [email protected]
ent: Wed, 15 Oct 2008 10:43 am
ubject: DSO Question

* 
i all. Hope everyone is doing fine. 

indows/ARS 6.3/SQL Server

his weekend, we are upgrad
ing hardware on one of our remedy server. I’m 
onsidering applying my DSO license afterwards. I do not have my mappings set up 
et, as my firewall rule isn’t in place yet. My question is, is it okay to go 
head and apply my DSO license before having the mappings and the firewall 
ules?

nd just to clarify, after applying the DSO license, all I need to do is restart 
he server, correct?

hanks,

ary Opela, Jr.
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