Thanks everyone for your responses so far.. I need to create a KM article for this.
Tauf Chowdhury | Forest Laboratories, Inc. Sr. Analyst Office: 631.858.7765 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Meyer, Jennifer L Sent: Tuesday, October 21, 2008 3:46 PM To: [email protected] Subject: Re: ITSM 7.0.3 -Installing Knowledge Management Module Have you installed your RKM database yet? If so, create a short knowledgebase article using RKM, then go look at the .xml file it creates. You need to save your Word documents in a .xml file that matches the format the RKM database can read. Most likely, you'll end up creating a macro in Word to format all of your old documents into the new .xml format and copy them into your RKM database. Jennifer Jennifer Meyer 919-754-6543 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> http://its.state.nc.us <http://its.state.nc.us/> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html_____Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
