I show the following client types in the user logs, none of which show IP information:
client-type:Unidentified Client client-type:Remedy User client-type:Mid-tier Axton Grams On Wed, Oct 22, 2008 at 4:44 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH <[EMAIL PROTECTED]> wrote: > You guys are using the client tool and not mid-tier, correct? > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller > Sent: Wednesday, October 22, 2008 3:42 PM > To: [email protected] > Subject: Re: IP Conflict no longer captures IP addresses? > > ** Sounds like you are just as surprised as I was yesterday when I told > the user "no problem, I can just look at the logs...". > > Jason > > > On Wed, Oct 22, 2008 at 1:30 PM, Axton <[EMAIL PROTECTED]> wrote: > > > Wow, looking though our logs, there are no IP's either. We are > on > 7.0.1 patch 1 200701111654. Our entries look like this: > > <USER> <TID: 0000000010> <RPC ID: 0005132427> <Queue: Fast> > <Client-RPC: 390620 > <USER: XXXXXXX> /* Wed Oct 22 2008 > 12:43:55.1121 */ IP CONFLICT XXXXXXXX (client-type:Unidentified > Client > - Override allowed) > > SunOS 5.9 > > Axton Grams > > On Wed, Oct 22, 2008 at 3:41 PM, Jason Miller > <[EMAIL PROTECTED]> wrote: > > ** Nope, doing an override does not capture the IP either. Do > your logs > > > capture the IP for an override? What version are you running? > > > > I just looked through our archived logs and the last time an > IP address was > > captured is right before we went from 7.0 no patch to 7.0.01 > patch 6 in > > March. The old logs also show the IP for all of the conflict > entries and > > not just when there was an override. > > > > BTW, this is Windows 2003 with MS SQL 2005. > > > > Jason > > > > On Wed, Oct 22, 2008 at 12:08 PM, Axton > <[EMAIL PROTECTED]> wrote: > >> > >> It should record the old and new ip in the event you perform > an > >> override, not when someone is authenticated without an > override. Is > >> this the case? > >> > >> Axton Grams > >> > >> On Wed, Oct 22, 2008 at 3:02 PM, Jason Miller > <[EMAIL PROTECTED]> > >> wrote: > >> > ** I was trying to troubleshoot an issue with a user > getting an error > >> > that > >> > they were already connected from another machine. I > figured no problem > >> > I > >> > can look at the logs and find the IP address of the already > connected > >> > machine. Our ARS 7.0.01 patch 6 server is not capturing > the the IP > >> > addresses in the aruser.log or arerror.log. I checked our > 7.0 server > >> > (no > >> > patches) and it does capture the IP addresses. > >> > > >> > I search through 7.0.01 and 7.1 documentation but was not > able to find a > >> > references to this change. The closest thing I found was > the section > >> > "IP > >> > address change does not require new login" in the 7.0.01 > Release Notes. > >> > I > >> > am figuring since the IP address is no longer the sole > factor in > >> > rejecting a > >> > connection that the IP was removed from the logs? > >> > > >> > Is the IP address also missing from the logs in ARS 7.1 or > is there a > >> > setting to add the IP address back to the logs? > >> > > >> > Thanks, > >> > Jason > >> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" > >> > html___ > >> > >> > >> > ________________________________________________________________________ > _______ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > Answers Are" > > html___ > > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers > Are" > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
