Hello All -
I'm currently working with the 7.x ITSM application on 7.01 patch1. I'm having trouble getting my application licenses to stick. In the "People" form, I assign the application license by selecting the "Update Permissions Groups" from the Login/Access details tab. This allows me to assign a "fixed" license to the user when I add them to a group such as "Incident Master". (I even see the message that says I have assigned # 2 of 70) This seems to work for a while - but then the application license gets wiped out. When I retrace my steps and attempt to add the application license on the People form - it starts all over again ( assigned #1 of 70). Has anyone run into this problem? Moreover - when I attempt to view my registered application licenses from the "Ar System Administration: Manager User Licenses" form - it times out. Possible bug? Or do have something configured incorrectly? Thanks in advance - Derrick Silva UC Berkeley _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
