Hello everyone, Only one user has a problem printing a crystal report from a helpdesk case form. Other users can print fine from the same workstation. When the user with the problem signs on to another workstation the problems occurs only for him the other users can print without any problems When a user clicks on a button on the helpdesk form, an active link opens a window type report that prints the case information. How can I view what is happening when Crystal report is getting the data from the server database?. The client has been reinstalled, the ODBC underscore is checked. The user has been deleted from the configuration tables and added again. nothing seems to work. Thank you. Our Environment : Windows Server 2003 - Remedy AR System Server 6.3 - Microsoft SQL-Server 2000 - Helpdesk 5.6 Application
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