I don't think that is the problem.. the immediate line after says that the SQL 
database is now available which means it was temporarily inaccessible.

Did you'll make a change to the hostname as well as the IP or is it only an IP 
change?

Is the email server installed on the same machine as the AR Server? Can you 
ping the AR Server on the new IP from the email server if its a different host 
using both the new IP address and the host name?

Joe



________________________________
From: "Koski, David" <[EMAIL PROTECTED]>
To: [email protected]
Sent: Tuesday, November 11, 2008 8:57:55 AM
Subject: IP address change - HELP

**  
We recently changed the IP address on a new box from a
public address to a private address.  DNS has been updated, /etc/hosts (linux
system), etc.
 
Now ARS won’t fire up.  Oracle seems to be running
fine and we can connect to it via SQL, however ARS seems to be having
problems.  The startup starts armonitor and arserverd but never starts the
email engine or plugins.  It doesn’t appear the arserverd is fully
starting.  The TCP port is never opening.
 
After startup the system sits for a while and then comes
back with the following errors (Which doesn’t seem to make sense, how can
TNS time out but then immediately tell me the database is available):
 
Tue Nov 11 08:46:34 2008  390600 : Failure during SQL
operation to the database (ARERR 552)
Tue Nov 11 08:46:34 2008     ORA-12170: TNS:Connect timeout
occurred
 
Tue Nov 11 08:46:49 2008  390600 : SQL database is now available
(ARNOTE 592)
 
 
The listener is running, everything is pointed right (We
didn’t change anything in the ARS or Oracle configs, just moved the DNS
and changed the IPs) and the host firewall (as well as the departmental
firewall) so no blocking.
 
Does anyone have a clue?  Has anyone seen this?
 
                Thanks
 
                                David
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