I was told to upgrade to the latest version but I have not had a chance to
try it yet

 

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From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ramey, Anne
Sent: Thursday, November 20, 2008 1:50 PM
To: [email protected]
Subject: SLM import/export

 

We've experience issues with the SLM import/export tool.  We are running SLM
7.0 with ITSM 7.0.03 patch 7.  It is unreliable, even when we do things in
the correct order (ie. service targets before SLAs, etc).  Has anyone had
greater success with this on SLM 7.1?  Has anyone figured out the trick so
it always works perfectly in any version?

 

Thanks,

 

Anne Ramey

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