I am hoping to user SQL Reporting services to create some Remedy reports, however I can not make one bit of sense of the tables in this Database. We are using Remedy IT Service Management 7.0 - DB is on SQL server 2005. A sample report would just be
count all tickets currently assigned to a specific support group. I can not find any reference to support groups, open incidents, support personnel, etc. Is there some secret or guide on what data is stored where? For the record I am not a remedy guy, I just happen to admin the system and have been given some reporting requirement that can not be met with the integrated reporting tools. Thanks -- View this message in context: http://www.nabble.com/SQL-Reporing-Services---making-sense-of-Remedy-Table-structure-tp20626113p20626113.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
