I only remember it because it was the only thing in the entire world I
needed exceed for....and I was constantly being bugged by licensing about if
I really needed the license.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza
Sent: Monday, November 24, 2008 6:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5


** 
Oh yea I nearly forgot about intializing xwindows on the terminal client if
you wanted to run the license tool. That was needed to run the graphical
tool.
 
Joe


  _____  

From: LJ Longwing <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Monday, November 24, 2008 8:30:43 PM
Subject: Re: Remedy 4.0 or 4.5

** 
If I remember the 4.x days correctly, the license tool was either an
xwindows thing where you had to get into your server via an x client (if
your server was unix of course) and launch it that way...or if you server
was windows you could just look for license.exe in the server
directory....what kind of host are these old servers on?

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Veanna Carr
Sent: Monday, November 24, 2008 5:18 PM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 4.0 or 4.5


** 

Hi Joe,
 
Thanks for responding.  We have the ARSystem install, but not the client
tools install.  We need the licensing tool, or the knowledge of how it was
done back then.  BMC has been helpful and gave us a 5.1 licensing tool, it's
supposed to be compatible, but we're getting an ARERR 91 RPC procedure
unavailable.  Which makes me think it's a different way of licensing.  
 
We can wait until Thursday.  I have the new machine installed and we're
testing it.  We had planned to move it tomorrow, but we'll wait until
Monday.  
 
Veanna

--- On Mon, 11/24/08, Joe DeSouza <[EMAIL PROTECTED]> wrote:


From: Joe DeSouza <[EMAIL PROTECTED]>
Subject: Re: Remedy 4.0 or 4.5
To: arslist@ARSLIST.ORG
Date: Monday, November 24, 2008, 5:33 PM


** 
Veanna,
 
These are old versions - more than 3 major versions old, so will no longer
be available for download from the Remedy website. Remedy support, supports
upto 3 major releases so currently will support only upto 6.0 and in a few
months upto 6.3 after 7.5 is released.
 
Your best chances are trying to source them from your old backups of
software. I think I have those two versions at home but am at home away from
home at the moment in Connecticut and wont return to New Jersey where I
currently reside till Thursday. If you can wait that long, I can look them
up for you. I have the files necesasry for windows. Not sure if I have unix
installers backed up to CD.
 
Joe


  _____  

From: Veanna Carr <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Monday, November 24, 2008 6:06:52 PM
Subject: Remedy 4.0 or 4.5

** 

Hi Everyone,
 
Does anyone know where I can get the files for v4.0 or v4.5?
 
I especially need the cleint tools - licensing tool.  We need to move a
legacy system to a new location.
 
ARListening


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