Although .... 4) that doesn't quite answer the question. Failover, replication, etc. will speed up recovery or reduce the likelyhood of downtime, but the question was relating to troubleshooting system downtime. that would require looking into server logs (in windows go to the event viewer, which may give hints, I'm still a bit "new" on solaris), arerror.log, SQL (or whatever database) logs, etc. in order to determine what caused the outage.
6) Look at the filters on some of your applications, specifically for a '! suffix .... 8) table walking - setup a table on a form, and have a guide that scans through the table, performs a variety of actions depending on your requirements on the records in that list. Regards Dave Barber -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Salma Sent: 28 November 2008 04:41 To: arslist@ARSLIST.ORG Subject: Re: BMC Remedy ARS + ITSM Interview Questions Thank You. Ramy S. Ayoub wrote: > > use the below question in case of Senior Level ... this from my point of > view > > 1) ARSchema > > 2) With transaction(t) table and table schema id in associated in > arschema table > > 3) Web Services , Remedy API, Email templates, Direct SQL, creating > view and database trigger and database programming….. depending on what > suites to client and third party application > > 4) Creating failure over environments, database back – replication on > vmware etc, > > 5) Big to answer I will update you on this next time, - user > interface > ,end user component – directly reachable to customers > > 6) Filter is server side component , depending on fire condition and > qualification action will be perform on server. Actions are listed in if > actions tab, submit, modify any valid ar server operation. Permission is > not > issue on filter etc. > > 7) I don't things so, not possible. > > 8) Not understanding question – reason I not aware of walking tables > > > > > > 1. What is the primary table in the AR System data dictionary? > > 2. How does the AR System manage the data you see in Remedy Forms? > > 3. Without using DSO or EIE, what are your thoughts for providing a > 'STANDARDIZED' methodology for interfacing/integrating with Remedy > applications. This customer was actually looking to use C.I.M. or some > other open standard solution to interface with Remedy.... maybe a good > discussion for the list!!! > > 4. How do you trouble shoot AR System server outages to restore access to > the system? > > 5. How does mid-tier work and where does it fit in the client server > architecture? > > 6. Describe how filters work? They were actually looking how filters > work > in different phases... which led to the next question. > > 7. Can you force a filter to fire all actions in the first phase? > > 8. List all of the possible uses for guides. They were looking for > walking > tables. > > > > > > > On Thu, Nov 27, 2008 at 9:02 AM, Salma <[EMAIL PROTECTED]> wrote: > >> Dear Team, >> >> As i have completed my 1 year with ARS and ITSM application , planning to >> take up some interviews. Please can any one help me with some interview >> questions which are commonly asked . So that i can prepared for my >> interview >> . >> >> >> Please post me all the question which you guys faced during ur interviews >> . >> >> And also apart from ARS or ITSM , any possibilty of asking questions from >> other topics like Database, OS , Network , If yes please let me the same >> . >> >> >> Thanks in advance , >> >> Salma >> -- >> View this message in context: >> http://www.nabble.com/BMC-Remedy-ARS-%2B-ITSM-Interview-Questions-tp20714444p20714444.html >> Sent from the ARS (Action Request System) mailing list archive at >> Nabble.com. >> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > -- View this message in context: http://www.nabble.com/BMC-Remedy-ARS-%2B-ITSM-Interview-Questions-tp20714444p20728921.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This e-mail has been scanned for viruses by the Cable & Wireless e-mail security system - powered by MessageLabs. For more information on a proactive managed e-mail security service, visit http://www.cw.com/uk/emailprotection/ The information contained in this e-mail is confidential and may also be subject to legal privilege. It is intended only for the recipient(s) named above. If you are not named above as a recipient, you must not read, copy, disclose, forward or otherwise use the information contained in this email. If you have received this e-mail in error, please notify the sender (whose contact details are above) immediately by reply e-mail and delete the message and any attachments without retaining any copies. Cable and Wireless plc Registered in England and Wales.Company Number 238525 Registered office: 3rd Floor, 26 Red Lion Square, London WC1R 4HQ
