These questions might be fine in a phone screen to qualify a candidate, but
it seems we should be able to do MUCH better for an in-person interview.
Assuming the purpose of the interview is to determine how well a candidate
can wield and support the ARS toolkit (and get them talking about their past
Remedy experiences), perhaps these would be more appropriate questions:
- What was the first ARS application you built?
- If you could rewrite the first application, what would you do differently?
- Of all of the ARS applications you've developed, which was your favorite?
- In your opinion, what types of applications can use a web browser as a
client, and what types of applications really need the user tool?
- If you were asked to create an ideal system environment for developing,
enhancing, and supporting Remedy applications, how would it be structured?
- If you were hired and tasked with supporting five core custom-developed
ARS applications, what would be your first few steps?
Of course, MANY other questions are possible . . .
-- Bing
Bradford Bingel ("Bing")
ITM3 California
[EMAIL PROTECTED] (email)
925-260-6394 (mobile)
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of ccrashh
Sent: Friday, November 28, 2008 10:16 AM
To: [email protected]
Subject: Re: BMC Remedy ARS + ITSM Interview Questions
I had an interview with RIM in the spring, and the first question they asked
me was: What is an Active Link?
It would like asking someone who has been teaching for more than 10 years to
recite the alphabet. The interview essentially went downhill from there.
On Nov 28, 7:44 am, "Frank, Gordon M. (CMS/CTR)"
<[EMAIL PROTECTED]> wrote:
> Some of the responses I am seeing on ARSList are a little complex.
>
> Here's some more common questions (remember your Resume will tell your
> capabilities):
>
> 1. What is the difference between and Active Link and a Filter?
> 2. What is a .def file used for?
> 3. What is a .arx file?
> 4. Who is Doug Mueller?
> 5. What is a use for an Active Link Guide?
> 6. What type of field it the "Worklog" field?
> 7. Name two DBMSs in which Remedy ARS can run on top of?
> 8. What does ARS stand for?
> 9. What are the core fields?
> 10. What does $MENU$ do?
>
> And so on. You'd be amazed at the number of interviews I've conducted
> and the interviewee couldn't answer these basic questions.
>
> A database question I like to ask is: What's the difference between
> SYSMAN and SYSTEM in an Oracle world?
>
> A very simple UNIX question is: What does LS do?
>
> Gordon M. Frank
>
> Remedy Skilled Professional
>
> ITIL V3 Certified
>
> Lockheed Martin
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
>
> [mailto:[EMAIL PROTECTED] On Behalf Of Salma
> Sent: Thursday, November 27, 2008 2:02 AM
> To: [EMAIL PROTECTED]
> Subject: BMC Remedy ARS + ITSM Interview Questions
>
> Dear Team,
>
> As i have completed my 1 year with ARS and ITSM application , planning
> to take up some interviews. Please can any one help me with some
> interview questions which are commonly asked . So that i can prepared
> for my interview .
>
> Please post me all the question which you guys faced during ur
> interviews .
>
> And also apart from ARS or ITSM , any possibilty of asking questions
> from other topics like Database, OS , Network , If yes please let me
> the same .
>
> Thanks in advance ,
>
> Salma
> --
> View this message in
> context:http://www.nabble.com/BMC-Remedy-ARS-%2B-ITSM-Interview-Questi
> ons-tp2071
> 4444p20714444.html
> Sent from the ARS (Action Request System) mailing list archive at
> Nabble.com.
>
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