Salma, There was a similar thread about interview questions a couple of months back, but there isn't a "standard" set of interview questions. If you're interviewing, be prepared for questions across the board. The responses given so far are some good examples of what you should be prepared for, but your best preparation would be to understand what the interviewer's interests are and show you can fulfill those needs. So if the job description shows a need for customizations, then reviewing the workflow admins guides would be a good start. If the company has ITSM, perhaps they want someone who understands all the modules and how they should be configured. Based on your description of having 1 year's experience in Remedy and ITSM, if I was interviewing you and I was looking to tech you out, I'd ask technical questions based on the level of the position I needed filled. Then I'd purposely ask some technical questions beyond your experience. One, to see if you have any knowledge in that area, and two to see how you handle answering those questions. Also, I'd be interested in your troubleshooting abilities, so would ask questions around how you would handle certain situations. Hope this is helpful, Ben Cantatore Remedy Manager (914) 457-6209 Emerging Health IT 3 Odell Plaza Yonkers, New York 10701
>>> [EMAIL PROTECTED] 11/30/08 11:55 PM >>> Thank You so much Frank. This will surely help me in preparing for my interviews. Frank, Gordon M. (CMS/CTR) wrote: > > Some of the responses I am seeing on ARSList are a little complex. > > Here's some more common questions (remember your Resume will tell your > capabilities): > > 1. What is the difference between and Active Link and a Filter? > 2. What is a .def file used for? > 3. What is a .arx file? > 4. Who is Doug Mueller? > 5. What is a use for an Active Link Guide? > 6. What type of field it the "Worklog" field? > 7. Name two DBMSs in which Remedy ARS can run on top of? > 8. What does ARS stand for? > 9. What are the core fields? > 10. What does $MENU$ do? > > And so on. You'd be amazed at the number of interviews I've conducted > and the interviewee couldn't answer these basic questions. > > A database question I like to ask is: What's the difference between > SYSMAN and SYSTEM in an Oracle world? > > A very simple UNIX question is: What does LS do? > > > Gordon M. Frank > > Remedy Skilled Professional > > ITIL V3 Certified > > Lockheed Martin > > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Salma > Sent: Thursday, November 27, 2008 2:02 AM > To: [email protected] > Subject: BMC Remedy ARS + ITSM Interview Questions > > Dear Team, > > As i have completed my 1 year with ARS and ITSM application , planning > to > take up some interviews. Please can any one help me with some interview > questions which are commonly asked . So that i can prepared for my > interview > . > > > Please post me all the question which you guys faced during ur > interviews . > > And also apart from ARS or ITSM , any possibilty of asking questions > from > other topics like Database, OS , Network , If yes please let me the same > . > > > Thanks in advance , > > Salma > -- > View this message in context: > http://www.nabble.com/BMC-Remedy-ARS-%2B-ITSM-Interview-Questions-tp2071 > 4444p20714444.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > :-):-):-):-) -- View this message in context: http://www.nabble.com/BMC-Remedy-ARS-%2B-ITSM-Interview-Questions-tp20714444p20766131.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
