Hui, You can do that too.... But you likely need two new groups to do it. Create two new groups, that we can call these two names: Floating_2 and Floating_8
Set each group to have access to the right number of licenses. Then... For the people who should only get to use the "Floating_2" license, make sure they are not also members of the "Floating_8" group. For the people who should be able to use all 10 license, then make sure they are a member of both groups. Now if you want to try to make sure the the "Floating_8" license are used first (by the people who are in both groups then I think you need to make sure that the 'Group ID' value for "Floating_8" is < (less than) the 'Group ID' value for "Floating_2". Hope that helps. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Mon, Jan 12, 2009 at 12:41 PM, Bao, Hui-Qing <[email protected]> wrote: > ** > > Sorry, I forgot to mention in my previous email that I still want users from > other groups to utilize all 10 floating licenses, if no user from Group A is > log on to Remedy. Thanks > > > Hui > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of LJ Longwing > Sent: Monday, January 12, 2009 12:31 PM > To: [email protected] > Subject: Re: How to restrict floating license for centain group > > ** > > Yea...you need to use pools....put group A in one pool...put everyone else > in another pool...grant 2 to the first and 8 to the second pool. > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Bao, Hui-Qing > Sent: Monday, January 12, 2009 10:19 AM > To: [email protected] > Subject: How to restrict floating license for centain group > > ** > > Hi All, > > I have total of 10 floating licenses, and I have a group called 'Group A', > five users are assigned to 'Group A'. (Those five users only belong to Group > A, not to others) I want to put some limit on Group A, which means at any > given time, there will not be more than 2 users from 'Group A' can use the > floating license to make changes, even there are 8 floating license are > available to use. At the first I thought to use license pool, to 'restrict' > 2 floating license to 'Group A', but seems license pool does the opposite, > instead of restrict, it is 'guaranteed' to provide at least 2 floating > license for group A. > > So how can I restrict Group A with maxim 2 floating license at given time. > > Thanks, > > Hui _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

