Hui,

You can do that too.... But you likely need two new groups to do it.
Create two new groups, that we can call these two names:
  Floating_2
and
  Floating_8

Set each group to have access to the right number of licenses.

Then...

For the people who should only get to use the "Floating_2" license,
make sure they are not also members of the "Floating_8" group.

For the people who should be able to use all 10 license, then make
sure they are a member of both groups.

Now if you want to try to make sure the the "Floating_8" license are
used first (by the people who are in both groups then I think you need
to make sure that the 'Group ID' value for "Floating_8" is < (less
than) the 'Group ID' value for "Floating_2".

Hope that helps.

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Mon, Jan 12, 2009 at 12:41 PM, Bao, Hui-Qing <[email protected]> wrote:
> **
>
> Sorry, I forgot to mention in my previous email that I still want users from
> other groups to utilize all 10 floating licenses, if no user from Group A is
> log on to Remedy. Thanks
>
>
> Hui
>
>
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of LJ Longwing
> Sent: Monday, January 12, 2009 12:31 PM
> To: [email protected]
> Subject: Re: How to restrict floating license for centain group
>
> **
>
> Yea...you need to use pools....put group A in one pool...put everyone else
> in another pool...grant 2 to the first and 8 to the second pool.
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Bao, Hui-Qing
> Sent: Monday, January 12, 2009 10:19 AM
> To: [email protected]
> Subject: How to restrict floating license for centain group
>
> **
>
> Hi All,
>
> I have  total of 10 floating licenses, and I have a group called 'Group A',
> five users are assigned to 'Group A'. (Those five users only belong to Group
> A, not to others) I want to put some limit on Group A, which means at any
> given time, there will not be more than 2 users from 'Group A' can use the
> floating license to make changes, even there are 8 floating license are
> available to use. At the first I thought to use license pool, to 'restrict'
> 2 floating license to 'Group A', but seems license pool does the opposite,
> instead of restrict, it is 'guaranteed' to provide at least 2 floating
> license for group A.
>
> So how can I restrict Group A with maxim 2 floating license at given time.
>
> Thanks,
>
> Hui

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