Thanks for the warning, luckily, I think that works for our case, because Group A has the lowest priority to access Remedy. They can have either none or max 2 licenses.... J
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ Longwing Sent: Monday, January 12, 2009 2:00 PM To: [email protected] Subject: Re: How to restrict floating license for centain group One warning on that though....group a will only be able to use the 2 that they are assigned....group b, if assigned to both groups will be able to use all 10, so it's possible that group b would be able to use all 10 and group a would be left without any....so you can't control group b to only use the 2 if noone else from a is around... -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Bao, Hui-Qing Sent: Monday, January 12, 2009 11:45 AM To: [email protected] Subject: Re: How to restrict floating license for centain group Thanks, that make sense, I will try that. Hui -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Carey Matthew Black Sent: Monday, January 12, 2009 1:15 PM To: [email protected] Subject: Re: How to restrict floating license for centain group Hui, You can do that too.... But you likely need two new groups to do it. Create two new groups, that we can call these two names: Floating_2 and Floating_8 Set each group to have access to the right number of licenses. Then... For the people who should only get to use the "Floating_2" license, make sure they are not also members of the "Floating_8" group. For the people who should be able to use all 10 license, then make sure they are a member of both groups. Now if you want to try to make sure the the "Floating_8" license are used first (by the people who are in both groups then I think you need to make sure that the 'Group ID' value for "Floating_8" is < (less than) the 'Group ID' value for "Floating_2". Hope that helps. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Mon, Jan 12, 2009 at 12:41 PM, Bao, Hui-Qing <[email protected]> wrote: > ** > > Sorry, I forgot to mention in my previous email that I still want > users from other groups to utilize all 10 floating licenses, if no > user from Group A is log on to Remedy. Thanks > > > Hui > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of LJ Longwing > Sent: Monday, January 12, 2009 12:31 PM > To: [email protected] > Subject: Re: How to restrict floating license for centain group > > ** > > Yea...you need to use pools....put group A in one pool...put everyone > else in another pool...grant 2 to the first and 8 to the second pool. > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Bao, Hui-Qing > Sent: Monday, January 12, 2009 10:19 AM > To: [email protected] > Subject: How to restrict floating license for centain group > > ** > > Hi All, > > I have total of 10 floating licenses, and I have a group called > 'Group A', five users are assigned to 'Group A'. (Those five users > only belong to Group A, not to others) I want to put some limit on > Group A, which means at any given time, there will not be more than 2 > users from 'Group A' can use the floating license to make changes, > even there are 8 floating license are available to use. At the first I thought to use license pool, to 'restrict' > 2 floating license to 'Group A', but seems license pool does the > opposite, instead of restrict, it is 'guaranteed' to provide at least > 2 floating license for group A. > > So how can I restrict Group A with maxim 2 floating license at given time. > > Thanks, > > Hui ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" </PRE><BR><span style='font-size:8.0pt;font-family:"Arial","sans-serif";color:#003366'> _____________________________________________________<BR> This electronic message and any files transmitted with it contains<BR> information from iDirect, which may be privileged, proprietary<BR> and/or confidential. It is intended solely for the use of the individual<BR> or entity to whom they are addressed. 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