Hi Elry,

Finally I saved the file with asc extension, so I do not need to use coma as
separator.

Thanks & regards,
Sergio Tomillero


Elry wrote:
> 
> Hi Guys...
> 
> For what it's worth here is what I did...
> 
> I created a separate table to hold the the records to be imported
> (this held User Name etc.).
> 
> I created two template records (one french & one english localized)
> and put a filter on the staging table that would get the import.
> 
> On import - I created User Preference records based on the the
> templates and the language preference of the record going into
> 
> the staging table.
> 
> This seemed to work rather well...
> 
> Let me know what you think.
> 
> On Jan 13, 5:48 am, Sergio Tomillero <[email protected]> wrote:
>> Hello Matt,
>>
>> No, I can't. Remedy Import only recognizes coma (,) as separator. What I
>> have finally done is adding a double quote (") at the begining and at the
>> end of each field that contains coma as value. So, when exporting the
>> Excel
>> file to .csv, automatically the affected fields have three double quotes
>> ("""). Just replacing with notepad the ("") for nothing the affeced
>> fields
>> remains with double quotes at the begining and at the end. So, when
>> importing the file using Remedy import, it recognizes that the coma is
>> not
>> separator in the fields with values that contains double quote at the
>> begining and end.
>>
>> I guess it is not the most dynamic way, but I have not found any other
>> better.
>>
>> Thanks,
>> Sergio Tomillero
>>
>>
>>
>> Matt Worsdell-2 wrote:
>>
>> > You can use a custom delimiter, maybe use a pipe (|)?
>>
>> >> Hello Jason,
>>
>> >> I tried it, but unfortunally there are some records which have colon
>> (,)
>> >> and
>> >> semi-colon (;) as part of its values, so the import cannot be done.
>>
>> >> Thanks
>>
>> >> Jason Bess wrote:
>>
>> >>> Sergio, you should be able to export all the fields of a single entry
>> >>> with
>> >>> the correct settings to a CSV. Generate a list of the login names.
>> Add
>> >>> the
>> >>> login names and short description to the spreadsheet, copy all the
>> >>> remaining values down, and import with arimport.
>>
>> >>> ________________________________
>> >>> From: Sergio Tomillero <[email protected]>
>> >>> To: [email protected]
>> >>> Sent: Friday, January 9, 2009 11:17:55 AM
>> >>> Subject: Creating massive User Preference records with the same
>> >>> configuration
>>
>> >>> Hello people,
>>
>> >>> Users will connect into Remedy using the preference server. Most of
>> them
>> >>> have customized the ar.ini file, for instance the Placement value. I
>> >>> have
>> >>> localized the corresponding fields between the ar.ini and the AR
>> System
>> >>> User
>> >>> Preference form. Now that form has no records. About the users, there
>> >>> are
>> >>> hundreds with the same configuration and anothers with different. I
>> >>> would
>> >>> like to know how to create the records in the AR System User
>> Preference
>> >>> form
>> >>> for those users whose customized configuration is the same, but
>> without
>> >>> having to do Edit - Copy to New and changin the Login Name and Short
>> >>> Description for each record, because it should be a tedious task due
>> to
>> >>> the
>> >>> elevate number of users. Is there any dinamic way to do it?
>>
>> >>> Thank you in advance,
>> >>> Sergio Tomillero
>>
>> >>> --
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>> >>> Nabble.com.
>>
>> >>>
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> _______________________________________________________________________________
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> 

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