Hi, We did try that option also but getting uniq index violation error :(
Please find the latest arerror.log information Thu Jan 29 05:09:57 2009 390600 : The AR Server license is a Demo license that expires (ARNOTE 29) Thu Jan 29 05:09:57 2009 390600 : Error encountered while loading the shared library (ARERR 9750) Thu Jan 29 05:09:57 2009 libcmdbsvr20.sl: Permission denied Thu Jan 29 05:11:40 2009 390600 : Form does not exist on server (ARERR 303) Thu Jan 29 05:11:40 2009 390600 : Error in definition for a filter (ARERR 343) Thu Jan 29 05:11:40 2009 SLM:Share:Delete:RealDeletion Thu Jan 29 05:11:40 2009 390600 : Form does not exist on server (ARERR 303) Thu Jan 29 05:11:40 2009 390600 : Error in definition for a filter (ARERR 343) Thu Jan 29 05:11:40 2009 SLM:PenaltyRewards:SubmitGenGUID`! Thu Jan 29 05:11:40 2009 390600 : Error in definition for a filter (ARERR 343) Thu Jan 29 05:11:40 2009 SLM:PenaltyRewards:SubmitGenGUID`! Thu Jan 29 05:13:31 2009 BRIE : The application is not licensed (Remedy Service Level Management) ARERR - 9858 --- On Thu, 1/29/09, Konstantin Pavlov <kt.pav...@mobiltel.bg> wrote: > From: Konstantin Pavlov <kt.pav...@mobiltel.bg> > Subject: Re: [ARSLIST] How to Re Install SLM > To: arslist@ARSLIST.ORG > Date: Thursday, January 29, 2009, 3:52 PM > Hi, > > > > If you have other environment with SLM, try to export the > form > SLM:Measurement and import it to the problem environment. > > Restart the service and try again. Maybe you must recreate > all service > target after that.... > > > > This fixed the issue in our environment. > > > > Regards > > Konstantin Pavlov > > > > From: owner-arsl...@arslist.org > [mailto:owner-arsl...@arslist.org] On > Behalf Of pintu mallick > Sent: Thursday, January 29, 2009 11:47 AM > To: arslist@ARSLIST.ORG > Subject: How to Re Install SLM > > > > ** > > Hi Friends, > > > > I'm having and issue with SLM Module somehow few > workflow got deleted. > > > > Now I'm getting this error while trying to create new > incident > > > > The application is not licensed (ARERR 9858) > ARERR [8800] The specified container owner name is > incorrect : > SLM:Measurement > > > > I want to do a re - install of SLM module. I did follow the > steps as BMC > explained on Install Overwrite section but didn't help. > > > > Please share your ideas how to uninstall SLM 7.0.3 and > install again. > > > > ARServer - 7.0.1 Patch 9 > > ITSM - 7.0.3 - Patch 007 > > SLM - 7.0.3 > > > > Thanks & Regards, > > Pintu > > > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the > Answers Are" > html___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the > Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
