I am trying to bring data from a .csv file into my sandbox dataset.  I know
I can do this thru AIE - however it seemed complicated to set up and will
take a while.  Documentation mentioned a filehelper which is supposed to be
under my CMDB/services folder - which I never found.  Is there another way? 

 

The filehelper is used to import file definitions into AIE, in order to
allow mapping of each column > attribute. You could simply use the arimport
utility to import records directly into the sandbox dataset, you will of
course only be able to import into one form (class) at a time.

 

 

I have records in BMC.Asset already - should I bring the .csv records into
BMC.Asset and let the reconciliation engine resolve the differences?

 

No that won't work, you'll need to create a Reconciliation job between your
dataset and BMC.ASSET with the correct precedence set to update your
existing records.

 

Also where can I find my reconciliation log?

 

>From memory it's stored in the log directory which you should find in the
CMDB install path.

 

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of [email protected]
Sent: 06 February 2009 19:48
To: [email protected]
Subject: CMDB 2.0

 

** 

Hi,

 

I am trying to bring data from a .csv file into my sandbox dataset.  I know
I can do this thru AIE - however it seemed complicated to set up and will
take a while.  Documentation mentioned a filehelper which is supposed to be
under my CMDB/services folder - which I never found.  Is there another way? 

 

I have records in BMC.Asset already - should I bring the .csv records into
BMC.Asset and let the reconciliation engine resolve the differences?

 

Also where can I find my reconciliation log?

 

Jane

 

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