Hi - thank you for your reply. The filehelper was not in the CMDB directory. Where can I find or get the filehelper? In a message dated 2/7/2009 4:21:07 A.M. Eastern Standard Time, [email protected] writes:
** I am trying to bring data from a .csv file into my sandbox dataset. I know I can do this thru AIE - however it seemed complicated to set up and will take a while. Documentation mentioned a filehelper which is supposed to be under my CMDB/services folder - which I never found. Is there another way? The filehelper is used to import file definitions into AIE, in order to allow mapping of each column > attribute. You could simply use the arimport utility to import records directly into the sandbox dataset, you will of course only be able to import into one form (class) at a time. I have records in BMC.Asset already - should I bring the .csv records into BMC.Asset and let the reconciliation engine resolve the differences? No that won’t work, you’ll need to create a Reconciliation job between your dataset and BMC.ASSET with the correct precedence set to update your existing records. Also where can I find my reconciliation log? >From memory it’s stored in the log directory which you should find in the CMDB install path. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of [email protected] Sent: 06 February 2009 19:48 To: [email protected] Subject: CMDB 2.0 ** Hi, I am trying to bring data from a .csv file into my sandbox dataset. I know I can do this thru AIE - however it seemed complicated to set up and will take a while. Documentation mentioned a filehelper which is supposed to be under my CMDB/services folder - which I never found. Is there another way? I have records in BMC.Asset already - should I bring the .csv records into BMC.Asset and let the reconciliation engine resolve the differences? Also where can I find my reconciliation log? Jane ____________________________________ Stay up to date on the latest news - _from sports scores to stocks and so much more_ (http://aol.com/?ncid=emlcntaolcom00000022) . __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ **************Nothing says I love you like flowers! Find a florist near you now. (http://yellowpages.aol.com/search?query=florist&ncid=emlcntusyelp00000002) _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

