Hi Roger, All the login Id's in AD are starting from an upper case letter. I just imported those records as it is. Now as per your comments I'll have to change the first character to lower case.
Thanks & Regards, Vinit Roger Justice wrote: > > Although you are using AD for authenication Remedy still validates the > user name and is case sensitive. Review the logins and determine why the > first letter was capitalized on import. You may need to?create a filter to > set all characters to lowercase on the User form. > > -----Original Message----- > From: vinitPatil <[email protected]> > To: [email protected] > Sent: Sat, 7 Feb 2009 6:18 am > Subject: Login ID issues > > > > Hello Listers, > > We've imported the people records from AD to People form and we are using > Cross Reference Blank Password for external authentication. Now here we > are > facing a problem of case-sensitivity. > CTM:People form stores login ids as e.g. "Remedy". When we use the exact > id > to log in then it works fine. But when we use it as "remedy" then it > denies > the access. All the end users follow the same practice and they are unable > to create request. > Does anyone know how to solve this problem? > > Thanks & Regards, > Vinit > > ----- > Thanks & Regards, > Vinit > -- > View this message in context: > http://www.nabble.com/Login-ID-issues-tp21887271p21887271.html > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > ----- Thanks & Regards, Vinit -- View this message in context: http://www.nabble.com/Login-ID-issues-tp21887271p21896109.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
