Dear all, I have been asked, if posible, to mask the email address sent in the remedy notifications. If you have say [email protected] sent in your notifications, to change to something else when it reaches the users inbox. I know this does not make sense, since the exhange server needs to know the real address to be able to deliver the notification. However is there anyway you could do something similar on the echange server side? The other solution is to create a new email account in remedy but I am trying to avoid this since it will involved changes to the workflow etc... Sorry if this is not a remedy question .-) Regards frex
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