In addition you can also change it from the Configuration tab on the Server Information form via the AR System Administration console.
--- On Fri, 2/20/09, Mike Worts <[email protected]> wrote: > From: Mike Worts <[email protected]> > Subject: Re: Masking the email address sent from Remedy > To: [email protected] > Date: Friday, February 20, 2009, 10:49 AM > Hi Frex, > > You can always change the 'Display Name' and > 'Reply To Address' which > will "mask" the email address that Remedy has > sent from. This can be > changed in the 'Email Mailbox Configuration' form > or from a Notify > Filter via workflow. > > Hope this helps, > > Regards, > > Mike. > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Frex Popo > Sent: 20 February 2009 10:07 > To: [email protected] > Subject: Masking the email address sent from Remedy > > > ** > Dear all, > > I have been asked, if posible, to mask the email address > sent in the > remedy notifications. > > If you have say [email protected] sent in your > notifications, to > change to something else when it reaches the users inbox. I > know this > does not make sense, since the exhange server needs to know > the real > address to be able to deliver the notification. However is > there anyway > you could do something similar on the echange server side? > > The other solution is to create a new email account in > remedy but I am > trying to avoid this since it will involved changes to the > workflow > etc... > > Sorry if this is not a remedy question .-) > > Regards > frex > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the > Answers Are" > html___ > > This email, its content and any files transmitted with it > are for the personal attention of the addressee only, any > other usage or access is unauthorised. It may contain > information which could be confidential or privileged. If > you are not the intended addressee you may not copy, > disclose, circulate or use it. > If you have received this email in error, please destroy it > and notify the sender by email. Any representations or > commitments expressed in this email are subject to > contract. > Although we use reasonable endeavours to virus scan all > sent emails, it is the responsibility of the recipient to > ensure that they are virus free and we advise you to carry > out your own virus check before opening any attachments. We > cannot accept liability for any damage sustained as a result > of software viruses. We reserve the right to monitor email > communications through our networks. > Arqiva Limited. Registered office: Crawley Court, > Winchester, Hampshire SO21 2QA United Kingdom Registered in > England and Wales number 2487597 > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the > Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
