It's the same problem across all industries.  I have over 10 years
experience with Remedy, does that make me more qualified than someone with
5?  Or 3?...it depends on what sort of work I have done in my 10 years, and
they in theirs as well as what sort of work they are requiring to be done at
the position.  This is the same type of problem that EVERY industry
experiences...just kuz you've worked on cars for 35 years doesn't mean you
are qualified to work on a hybrid...I dunno.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Pierson, Shawn
Sent: Tuesday, February 24, 2009 7:53 AM
To: [email protected]
Subject: Re: Remedy Developer, Colorado Springs


** 

The problem is that when applying to these jobs, you are screened by an HR
person that doesn't know the technology, but reads it and expects you to
have three years or more of ARS 7 experience, not general Remedy experience.
In those cases, the HR person will sometimes not believe you are telling the
truth, and so the position goes unfilled for months while the hiring manager
gets frustrated that no Remedy people seem to be out there, or that they
aren't offering enough money.

 

On the flip side, I've worked places where when I wanted to hire someone, I
was given resumes of administrative assistants who only have MS Office
experience and nothing to do with Remedy, or I'm given lots of resumes of
people who have worked in call centers that used Remedy.  I personally
prefer this over the first scenario, but it does get a little annoying to
sort through the resumes to find the few good ones.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of LJ Longwing
Sent: Tuesday, February 24, 2009 8:44 AM
To: [email protected]
Subject: Re: Remedy Developer, Colorado Springs

 

** 

Come on guys....we all know that they are asking for experience with 7.x &
at least 3 years experience with Remedy...why do we go through this every
time someone posts asking for 5 years experience with the latest version? :)

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jason
Sent: Tuesday, February 24, 2009 7:38 AM
To: [email protected]
Subject: Re: Remedy Developer, Colorado Springs

** 

At least they're not asking for 3 years of 7.5 experience yet. Although
we're probably not more than a couple months away from seeing that
requirement. Maybe they're just optimistically hoping to get one of the
engineers that worked on building v7.

 

  _____  

From: Rakshit Bhandary <[email protected]>
To: [email protected]
Sent: Tuesday, February 24, 2009 4:56:32 PM
Subject: Re: Remedy Developer, Colorado Springs

** 

Pretty High.. :)

 

Its a good observation. 

On Tue, Feb 24, 2009 at 7:17 PM, Meyer, Jennifer L
<[email protected]> wrote:

** 

So what do you think the odds are they'll find someone with more than 3
years of Remedy 7 experience?

 

Jennifer Meyer

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Jase Brandon
Sent: Monday, February 23, 2009 6:16 PM
To: [email protected]
Subject: Fwd: Remedy Developer, Colorado Springs

 

** 

Hello All,

I am posting this in hopes that someone on the list lives near/wants to
relocate to Colorado Springs, CO area.

 

Please see below job description and contact information.

 

Thanks,

 

Jase

---------- Forwarded message ----------
From: Sears, Emily <[email protected]>
Date: Mon, Feb 23, 2009 at 5:53 PM
Subject: Remedy Developer, Colorado Springs
To: [email protected]

Hi Jase-

 

Here is the job description.  Please have people contact me direct for more
information!  Thanks so much for your help !!

 

REMEDY DEVELOPER--Colorado Springs, CO

.        Must currently have or be able to obtain a US DOD SECRET SECURITY
CLEARANCE

.        6 month Contract to Hire

.        Minimum 3 yrs. experience developing Remedy 7

Our client is in need of a Remedy Developer to maintain, modify and develop
custom software applications. This system is used to process Trouble Tickets
for Tier 1, 2 & 3 network/computer support of all customers, located
worldwide.

 

Other responsibilities include:

.        Collecting metrics

 

.        Creating custom reports

 

.        Creating and maintaining the Remedy system as-built
drawings/diagrams and instruction manuals.

 

.        Maintain/administer the Enterprise Remedy system which includes:
Remedy distributed architecture, Remedy Web Enterprise, Remedy core
application and Remedy database administration

.        Perform Remedy form/schema development

.        Provide support for web-related database development activities

.        Collect and maintain metrics documenting Service Delivery Summary
performance thresholds

.        Collect and maintain metrics beyond those related to the Service
Delivery Summary thresholds as related to performance of the Front Range
Consolidated Network; provide these metrics to the government

 

Environment:
Work with other users of Remedy to enhance effectiveness and collaborative
capabilities of Remedy and resolve problems associated with the Enterprise
Remedy application.

 

Compensation:
This opportunity offers a competitive salary with a generous benefits
package including medical & dental insurance, 10 paid federal holidays; paid
vacation, personal, and sick leave ("discretionary leave" or paid time off);
life insurance, long term disability insurance, tuition reimbursement;
employee referral bonus program, opportunity to participate in 401(k) plan.

 

 

  _____  

 Emily Sears Technical Recruiter
102 S. Tejon St. Ste 300

Colorado Springs, CO 80903
719.866.6915
F 719.866.6928  M 919.260.2489
 <http://www.teksystems.com/> WWW.TEKSYSTEMS.COM
Please consider the environment before printing this email. 

  _____  

 

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