This is one of the long awaited requests from remedy developers. BMC is not very flexible on this aspect as compared to others. You can not download manuals/softwares untill you have a support contract id, for which your company has to or intend to buy remedy products. Also there aren't any training manuals or books available to public. You need to take classes from BMC to get training manuals which is quite expensive. Remedy doesn't allow you to just install ITSM in your laptop to practice. You need to have license keys. Also your computer should be a little high end on CPU and RAM if ITSM to really work a little smoother.
On Mar 13, 3:46 am, DAVID MARTIN <[email protected]> wrote: > Hi All > > I am looking at gaining experience in Remedy/ITSM. > > I am currently a Service Desk Express consultant but would would like to > broaden my skills and learn Remedy/ITSM. > > If anyone could recommend a training path or a way to train myself, where > I can get manuals etc, maybe a company out there that may want to take on > a consultant and train them. > > Many Thanks > David Martin > > _________________________________________________________________ > View your Twitter and Flickr updates from one place – Learn > more!http://clk.atdmt.com/UKM/go/137984870/direct/01/ > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
