I tried installing ITSM 7 (and ARS7.1) on a zone in Solaris and had nothing but grief - we tried for 3 months. After repeated calls to our support company and BMC we basically gave up. ARS 7.1 installed with a problem as did the CMDB - All ITSM apps refused to install
We constantly had problems with various .so files either being old (made for ARS 7.0) and or just incompatible with something. The conclusion I came to was that the Zoned environment was subtly different from a bare metal env. and nothing I or the Unix admin could do was going to solve the issue Stuart Schon Remedy Team Leader From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ashley Henderson Sent: Thursday, 19 March 2009 4:57 AM To: [email protected] Subject: Issue installing ITSM patch 7 ** We are in the process of trying to install Patch 7 for ITSM 7.0.03 on a Unix box running Solaris 10 and can't seem to get the install to complete without crashing the server. We have previously installed this patch on 2 other servers with no issues. The difference this time being we are trying to install on a zone rather than the actual physical box also running Solaris 10. Both instances also running ARS 7.1 patch 5. Just curious if anyone else has ran into and issue with this before. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

