Note that, if desired, you can switch back to the image based technology used in previous releases. Info on how to do this is on page 82 of the Flashboards guide:
BMC Remedy Action Request System 7.5.00 BMC Remedy Flashboards Guide Instructions for creating, modifying, and administering flashboards to display and monitor AR System information. 16-Jan-2009 PDF<http://www.bmc.com/supportu/documents/53/71/95371/95371.pdf> -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of strauss Sent: Friday, March 27, 2009 8:19 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7.5 and adobe flash ** I just happened to be scanning the 7.5 Release Notes and saw where "Users must install Adobe Flash Player version 9 or later to see any flashboards that use Adobe Flex technology on a form" (SW00302532). The use of Adobe Flex technology (whatever that is) appears to have introduced several pages of new compatibility problems into the use of Flashboards, especially for Mac users of Firefox and Safari. It doesn't look like 7.5.00 Patch 001 addressed too many of these issues, either. Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Raido Oja Sent: Friday, March 27, 2009 9:53 AM To: arslist@ARSLIST.ORG Subject: ITSM 7.5 and adobe flash ** Hi, I assume that you need to have adobe flash installed on the client to use ITSM 7.5? Can anyone confirm which version, I can't find anything in the compatibility matrix. Thanks, Raido __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"