I was hoping that by now someone would have responded to Juan and James saying,
"It works and here's how we did it!"
We are planning to do a silent install of AR Server 7.5 on Linux, but after
reading this exchange we are feeling a bit apprehensive.
Has anybody had any success?
Dwayne Martin
James Madison University
*********
Date: Thu, 26 Mar 2009 09:32:29 -0700
From: Juan Ingles <juan.n...@gmail.com>
** James,
Kind of late for a reply to your message, but for the record...
The same thing happens with the silent install of AR Server on Linux. No matter
what I do, the install goes to the default location. Since the behavior is the
same on different platforms and different installers, I suspect it is an
underlying issue with the InstallAnywhere package that BMC is using.
I have also run across all sorts of other problems with the silent install that
has me on the verge of deciding that it is not viable. The latest gem is LDAP
install errors when I don't even select the LDAP features.
This has me really frustrated. The silent install is the only way around the
X-Windows requirement. (What, exactly, is the value of a "console" install
option if it still requires XWindows?)
I hope you've had better luck than I have,
Juan Ingles
On Fri, Mar 13, 2009 at 11:05 AM, jham36 <jha...@gmail.com> wrote:
HI. I am trying to configure an Options.txt file for a silent install
of the 7.5 User Tool. I have been working with support on this, but
not getting anywhere. I have found some parameters from the install
logs that are not in the template they give you or the documentation,
but there are still some pieces missing.
I am not sure if anyone has attempted this yet or had any luck.
I am trying to build this install so that it will perform an upgrade
of sorts to existing 7.1 User Tool installs.
No matter what I enter into the Options.txt file for the product
install path c:\Program Files\Remedy
and for BMC_USER_TOOL_INSTALL_DIRECTORY=c:\Program Files\Remedy
(this is one parameter that only shows up in the logs), the user tool
still installs to c:\Program Files\Remedy\User
This results in having the existing 7.1 User Tool and the 7.5 User
Tool installed. I can remove the 7.1 files, but my concern is for
users that may have created desktop shorcuts to aruser.exe and such.
The other option that is missing is for the preference server. I
don't remember if that was part of the 7.1 install or if I just added
it to the registry.
We use marimba to deploy our application to the desktops, but I am
still testing the setup.exe with the options.txt file manually.
Running the setup without the options.txt file also results in that
"User" directory being where it is installed.
Any help would be appreciated.
Thanks,
James
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