I did a 7.5 server upgrade from 7.1 in my test environment and didn't have any issues except with the software library. I did not do a silent install though.
James On Apr 2, 1:07 pm, Dwayne Martin <[email protected]> wrote: > I was hoping that by now someone would have responded to Juan and James > saying, "It works and here's how we did it!" > > We are planning to do a silent install of AR Server 7.5 on Linux, but after > reading this exchange we are feeling a bit apprehensive. > > Has anybody had any success? > > Dwayne Martin > James Madison University > > ********* > > Date: Thu, 26 Mar 2009 09:32:29 -0700 > From: Juan Ingles <[email protected]> > > ** James, > Kind of late for a reply to your message, but for the record... > > The same thing happens with the silent install of AR Server on Linux. No > matter what I do, the install goes to the default location. Since the > behavior is the same on different platforms and different installers, I > suspect it is an underlying issue with the InstallAnywhere package that BMC > is using. > > I have also run across all sorts of other problems with the silent install > that has me on the verge of deciding that it is not viable. The latest gem is > LDAP install errors when I don't even select the LDAP features. > > This has me really frustrated. The silent install is the only way around the > X-Windows requirement. (What, exactly, is the value of a "console" install > option if it still requires XWindows?) > > I hope you've had better luck than I have, > Juan Ingles > > On Fri, Mar 13, 2009 at 11:05 AM, jham36 <[email protected]> wrote: > > HI. I am trying to configure an Options.txt file for a silent install > of the 7.5 User Tool. I have been working with support on this, but > not getting anywhere. I have found some parameters from the install > logs that are not in the template they give you or the documentation, > but there are still some pieces missing. > I am not sure if anyone has attempted this yet or had any luck. > I am trying to build this install so that it will perform an upgrade > of sorts to existing 7.1 User Tool installs. > No matter what I enter into the Options.txt file for the product > install path c:\Program Files\Remedy > and for BMC_USER_TOOL_INSTALL_DIRECTORY=c:\Program Files\Remedy > (this is one parameter that only shows up in the logs), the user tool > still installs to c:\Program Files\Remedy\User > This results in having the existing 7.1 User Tool and the 7.5 User > Tool installed. I can remove the 7.1 files, but my concern is for > users that may have created desktop shorcuts to aruser.exe and such. > The other option that is missing is for the preference server. I > don't remember if that was part of the 7.1 install or if I just added > it to the registry. > We use marimba to deploy our application to the desktops, but I am > still testing the setup.exe with the options.txt file manually. > Running the setup without the options.txt file also results in that > "User" directory being where it is installed. > > Any help would be appreciated. > > Thanks, > James > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
