Satya, That doesn't sound right. If your server group is set up right, the URL generated for the CI viewer shouldn't contain the name of the specific server they've logged into but rather the server group alias. I've never had a problem accessing the CI viewer when logged into a specific server in our server group.
When you log into the different servers in your server group and look at the "AR System Administration: Server Information" form, you should see the same value specified in the "Server Name Alias" field on the Platform tab and the "Server Group Name" field on the Advanced tab. Both of them should be set to the name of your server group. Your ar.cfg file should contain something like this: Server-Name: server_group_name Server-Connect-Name: specific_server_name (e.g., hostname) Domain-Name: domain_name (e.g., mycompany.com) Server-Group-Member: T You may not need the Domain-Name line depending on your environment. Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Satya Gandhi Sent: Tuesday, April 07, 2009 3:52 PM To: [email protected] Subject: Re: Multiple AR Servers in Mid-Tier Config ** Lyle, I have tried it with my customer and they still want to be able to log onto a specific server. The Administrators log on using the AR User tool and the CI Viewer uses the mid-tier URL to refresh the CI relationships and since the default web-path is updated in the Server Information and the AR Database is shared, I cannot use a separate mid-tier instance for this. I still have to have the web-path defaulted to the load balanced mid-tier and have the Admin server configured in the mid-tier ar server configuration page. I would be trying the suggestions I had recieved tomorrow Satya On Tue, Apr 7, 2009 at 8:57 PM, Lyle Taylor <[email protected]<mailto:[email protected]>> wrote: ** OK, I see. If I were you, I'd be inclined push back. If I need to log into a specific server in the server group, I use the User tool. For other normal work, I use the normal mid-tier that everyone else uses which is just configured for the server group alias. If the only specific server they want to log into is the admin server, another option might be to stand up a separate mid-tier instance that is configured to only hit the admin server, then only publish that URL to people who should be allowed to use it. That way, you don't need to introduce customizations due to people wanting to connect to a specific server. Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Satya Gandhi Sent: Tuesday, April 07, 2009 11:54 AM To: [email protected]<mailto:[email protected]> Subject: Re: Multiple AR Servers in Mid-Tier Config ** We are now set up a load balanced Mid-Tier and AR Server environment with the Mid-Tier configured with the AR Server Group Name. But there are admins who want to log onto the admin server in the server group directly and when they check the CI Viewer, it comes up; with the message that the server is not included in the list of servers. If I want to get rid of this error message, the only option is to include the admin server detail in the Mid-Tier config. Satya On Tue, Apr 7, 2009 at 5:48 PM, Lyle Taylor <[email protected]<mailto:[email protected]>> wrote: ** Just out of curiosity, why do you need all three servers added to the mid-tier configuration? Normally, if you have the server group behind a load balancer, you only need to have the mid-tier point to the load balancer and let it redirect traffic to the 3 backend servers. Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Satya Gandhi Sent: Tuesday, April 07, 2009 5:04 AM To: [email protected]<mailto:[email protected]> Subject: Multiple AR Servers in Mid-Tier Config ** Hi Listers, I have multiple AR servers in a group and I need all these AR Servers along with the server group name be updated in the MidTier AR Server settings. When I add all three servers + the server group and I login to access the applications, on the Home Page, I see all applications links appearing 4 times, once for each server. How do i avoid this? I was told this has been discussed in the ARS List earlier and I cant access the list from my work network. We are running ARS 7.1 p6. Can someone point me in the right direction? Regards Satya __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ -- Regards Satya The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ -- Regards Satya The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or support representative for BMC Software, Inc. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
