Hi, Thank you for pointing out the KB Article. I've followed all the directions mentioned in the KB but I couldn't get the AIE to start in Server #2.
I run this command in the directory AIE\service\bin where the Integration Engine execute is located: eie.exe -x <AR Server name> -p <port number> -n <instance name> -m And I have this error message: Ignoring command line parameter instance Ignoring command line parameter 2 EIE Home Directory not specified. Service terminating (Check the registry key entry).EIETerminate I have exported the registry from Server #1 and imported it to Server #2, copied the files in a similar directory structure, modified the ARServer name eie.cfg (in Server 2), copied the following files: addeiefields.exe, appspwd.exe, db2helper.exe, eiexfer.exe, filehelper.exe, rlohelper.exe, rlshelper.exe and xmlhelper.exe. Is there something I'm missing. Any input is highly appreciated. Thanks. Tina To my knowledge, there is no single White Paper outlining all the components in one document. The information is scattered about in their KB database. Each process component installation for Server Group can vary too. For example, you can just run the Email Engine installer on your Secondary Server, and then leave the Email Engine service off with a Manual startup mode. However, when installing AIE, you should not run the installer, but copy the directory and registry settings from your primary server to your secondary server. For AIE installation, check out KB article 20000402 (Installed AIE7.1 with Server group Option) in the Knowledge Base on the BMC Support website. If you are not already, you should try to use a uniform directory structure on both servers. This becomes especially helpful when running certain Run Process commands. James Van Sickle Remedy Developer Office: 972-409-4902 Mobile: 214-263-9340 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of bruce sisk Sent: Thursday, March 19, 2009 10:42 AM To: [email protected] Subject: [ARSLIST] Installing Secondary Server in Server Group Good morning, I am beginning to set up the second server that will then be configured in a server group. The primary server is up and running as follows: Windows 2003 Server Oracle 10 DB (remote) ARS 7.1 P6 - including email, approval, assignment, flashboards CMDB 2.1 P4 AIE 7.1 P4 ITSM 7.0.3 P7 SLM 7.1 P1 I have successfully installed ARS 7.1 P6 (server only) on the secondary server using the shared DB option. This is working as well. My next steps are the various other components: email, approval, etc. Sadly, I have found very little in the way of instructions on this. Some components have more than others...very inconsistent. My question is...does BMC or somebody have a comprehensive white paper or instruction set that addresses installation of the other components like email. Thanks, Bruce Sisk BFS Enterprises ________________________________________ PeoplePC Online A better way to Internet http://www.peoplepc.com ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _____________________________________________________________________________________ This email and its attachments, if any, are intended for the personal use of the named recipient(s) and may contain confidential, privileged, or proprietary information. If you are not a named recipient, or an agent responsible for delivering it to a named recipient, you have received this email in error. In that event, please (a) immediately notify me by reply email, (b) do not review, copy, save, forward, or print this email or any of its attachments, and (c) immediately delete and/or destroy this email and its attachments and all electronic and physical copies thereof. Thank you. _____________________________________________________________________________________ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" -- View this message in context: http://n2.nabble.com/Installing-Secondary-Server-in-Server-Group-tp2503611p2613494.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
