YHK, The standard Notify action supports setting the Mailbox to use for that notification. (Messages Tab, 'Mailbox Name:' field) the 'Mailbox Name:' field can be a field reference. So workflow should be able to decided what Mailbox to use for the notification before the Notify action.
-- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Mon, Apr 13, 2009 at 10:20 AM, YHK <[email protected]> wrote: > ** Hello Listers, > > I need to create outgoing/incoming mailbox for a group who is requesting to > have a separate reply to than most the users on the system. I don't know of > any function when creating a filter/escalation notification action to > specify a particular outgoing mailbox that is configured, which I need to do > for this specific group. The only thing I can think of is creating the > record in the AR Email Messages form with the specific non-default outgoing > mailbox specified, which I have yet tested to see if it works. Am not sure > if there is another way to go about this. Any insight or input would be > greatly appreciated. Thanks in advance! > > Regards, > YHK _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
