Hello Carey, You are correct, thank you! I just noticed that on the Messages Tab. Thanks for your quick response!
Regards, YHK On Mon, Apr 13, 2009 at 10:35 AM, Carey Matthew Black <[email protected]>wrote: > YHK, > > The standard Notify action supports setting the Mailbox to use for > that notification. (Messages Tab, 'Mailbox Name:' field) the 'Mailbox > Name:' field can be a field reference. So workflow should be able to > decided what Mailbox to use for the notification before the Notify > action. > > -- > Carey Matthew Black > BMC Remedy AR System Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > > > On Mon, Apr 13, 2009 at 10:20 AM, YHK <[email protected]> wrote: > > ** Hello Listers, > > > > I need to create outgoing/incoming mailbox for a group who is requesting > to > > have a separate reply to than most the users on the system. I don't know > of > > any function when creating a filter/escalation notification action to > > specify a particular outgoing mailbox that is configured, which I need to > do > > for this specific group. The only thing I can think of is creating the > > record in the AR Email Messages form with the specific non-default > outgoing > > mailbox specified, which I have yet tested to see if it works. Am not > sure > > if there is another way to go about this. Any insight or input would be > > greatly appreciated. Thanks in advance! > > > > Regards, > > YHK > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
