Thanks all

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Lyle Taylor
Sent: Wednesday, April 22, 2009 10:21 AM
To: [email protected]
Subject: Re: Mid-tier links in EMail notifications

 

** 

We modified the filter NTE:NTS:Email_200_SystemNT so that it didn't add the URL 
to the notifications and updated the notification text to include the correct 
URL.  At my last position, we did what the others suggested and added filters 
that update the message as it went into AR System Email Messages to update the 
URL in the message with the correct server name.

 

Lyle

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Drake,Dave
Sent: Wednesday, April 22, 2009 8:20 AM
To: [email protected]
Subject: Re: Mid-tier links in EMail notifications

 

** 

Maybe a better phrased question, where is the mid-tier link configured for 
inclusion into notification messages.  It gets the first bit from the app 
server configuration (http://blah/arsys), where is the second part with the 
actual server name gotten from?  Example:  
http://blah/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=APPSERVER102&eid=NTS000000005010
 
<http://taspmormweb/arsys/servlet/ViewFormServlet?form=NTE%3aNotifier&server=TASPMOARS102&eid=NTS000000005010>
 

 

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Guillaume Rheault
Sent: Tuesday, April 21, 2009 8:21 PM
To: [email protected]
Subject: Re: Mid-tier links in EMail notifications

 

** 

with the user tool, go to:

AR System Administration -> Server Information
Then click on the Advanced tab. Set the Email Notification Web path

-Guillaume


-----Original Message-----
From: Action Request System discussion list(ARSList) on behalf of Drake,Dave
Sent: Tue 04/21/09 6:46 PM
To: [email protected]
Subject: Mid-tier links in EMail notifications

Hi
We changed some mid-tier settings today so that both of my mid-tier servers 
(they're in a group) point to a vip instead of to individual web servers.  In 
so doing, I deleted the individually listed servers out of the server list.  
Everything looks good except for email notifications which still have the 
individual server in the URL.  For the life of me, can't remember where that's 
configured, any pointers?

Thanks!

ARS 7.0.1 p007 (mid-tier same level), SQL2K5, Win2K3 servers


Dave Drake - Remedy Administrator - Cerner Corporation - CernerWorks - 
816-201-1823 - [email protected] - www.cerner.com




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