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On Mon, Apr 27, 2009 at 4:37 PM, Shellman, David <
[email protected]> wrote:

> LJ,
>
> I guess I'm having a hard time getting my point across.  We do not pass a
> password (violation of corporate security) in a link within an email.  If
> they don't have an account, they login as a Guest.  We do this with multiple
> accounts and forms.  We do this for look up with in our Log Call, Surveys
> and Approvals forms.  Using this method we use very few 'Service' accounts.
>
> If the person has an account they will be prompted with a login.  If they
> have an account then they are Support people that should be logging in with
> the correct permissions.
> ------Original Message------
> From: LJ Longwing
> To: Arslist
> ReplyTo: Arslist
> Subject: Re: Pass Login credentials to Midtier
> Sent: Apr 27, 2009 4:07 PM
>
> ** I use the id and PW for existing 'service' accounts all the time, and I
> even have one URL out there for an Admin user account.  If setup properly, I
> have never had the login page displayed when I provide a proper ID and
> password on the URL. From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Shellman, David Sent: Monday,
> April 27, 2009 1:49 PM To: [email protected] Subject: Re: Pass Login
> credentials to Midtier ** LJ,   If they are using an existing User record
> with a read license you are correct.  However if the server is configured to
> Allow Guest Users, then their normal network login will work even if they do
> not have an AR System account.  When configured that way a password is not
> needed.  We use this method all the time for Customers to be able to look at
> their tickets.  However if the login does match some one with a User record
> then they will be required to login and the login screen will be presented.
>   Dave From: Action Request System discussion list(ARSList) [mailto:
> [email protected]] On Behalf Of LJ Longwing Sent: Monday, April 27, 2009
> 9:26 AM To: [email protected] Subject: Re: Pass Login credentials to
> Midtier ** David, I'm sorry...but that is just plain wrong.  You don't need
> to have your server configured to allow guests, and you don't need to log on
> as a guest to have the id and password passed on the URL. From: Action
> Request System discussion list(ARSList) [mailto:[email protected]] On
> Behalf Of Shellman, David
> Dave
> -------------------------
> [email protected]
> (Wireless)




-- 
Patrick Zandi

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