Hi Lister,
I am getting an error while submiiting a request or change request in SRM
through midtier.
Ther error is Value does not fall within the limit specified for the field :
Maximum length 38;179(ARERR306).
Te environment details is ARS 7.1 Patch 6 and Midtier Patch 7.0.1 patch 6
ITSM 7.0.1 Patch 9
SRM Patch 2
Database MSSQL 2005
OS Windows 2003.
..............................................................................
On Midtier workflow log
ActiveLink: SRS:SRC:DVFEventTrapAndProcess
True actions:
action 0
Set-fields 302899800 = questions-saved
Set-fields 302944900 = alert("ARERR [9280] Server not present in the
configured servers list - usa0300as649");
|Yes|Submit an Incident|1240858223|1240858223|1
action 1
ARACTCallGuide(@, SRS:SRC:DVFProcessEvent, false, undefined, undefined)
ActiveLink: SRS:SRC:DVFEvent_ClearActionType
True actions:
action 0
Set-fields 302899700 =
ActiveLink: SRS:SRC:DVFEventParse_SetParseNeeded
True actions:
action 0
Set-fields 302976400 = 89
ActiveLink: SRS:SRC:DVFEventParse1
True actions:
action 0
Set-fields 302899600 = alert("ARERR [9280] Server not present in the
configured servers list - usa0300as649");
action 1
Set-fields 302944900 = Yes|Submit an Incident|1240858223|1240858223|1
ActiveLink: SRS:SRC:DVFEventParse_SetParseNeeded
True actions:
action 0
Set-fields 302976400 = 3
ActiveLink: SRS:SRC:DVFEventParse2
True actions:
action 0
Set-fields 302899900 = Yes
action 1
Set-fields 302944900 = Submit an Incident|1240858223|1240858223|1
ActiveLink: SRS:SRC:DVFEventParse_SetParseNeeded
True actions:
action 0
Set-fields 302976400 = 18
ActiveLink: SRS:SRC:DVFEventParse3
True actions:
action 0
Set-fields 302976000 = Submit an Incident
action 1
Set-fields 302944900 = 1240858223|1240858223|1
ActiveLink: SRS:SRC:DVFEventParse_SetParseNeeded
True actions:
action 0
Set-fields 302976400 = 10
ActiveLink: SRS:SRC:DVFEventParse4
True actions:
action 0
Set-fields 303677500 = 1240858223
action 1
Set-fields 302944900 = 1240858223|1
ActiveLink: SRS:SRC:DVFEventParse_SetParseNeeded
True actions:
action 0
Set-fields 302976400 = 10
ActiveLink: SRS:SRC:DVFEventParse5
True actions:
action 0
Set-fields 303677600 = 1240858223
action 1
Set-fields 302944900 = 1
ActiveLink: SRS:SRC:DVFEventParse_SetParseNeeded
True actions:
action 0
Set-fields 302976400 = -1
ActiveLink: SRS:SRC:DVFEventParse6
False actions:
action 0
Set-fields 303677700 = 1
action 1
Set-fields 302944900 =
ActiveLink: SRS:SRC:DVFEvent_browse-categories-list-all-categories
False actions:
ActiveLink: SRS:SRC:DVFEvent_browse-categories-list-services_cat2
False actions:
ActiveLink: SRS:SRC:DVFEvent_browse-categories-list-services_cat3
False actions:
ActiveLink: SRS:SRC:DVFEvent_browse-services-list-categories
False actions:
ActiveLink: SRS:SRC:DVFEvent_browse-services-list-services
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-add-to-favorites
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-remove-from-favorites
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-details
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-chunk-info
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-chunk-info_UpdateDisplay
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-chunk-info_UpdateRowCountAndDisplay
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-chunk-info_DisableNext
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-chunk-info_DisablePrevious
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-chunk-info_EnableNext
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-chunk-info_EnablePrevious
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-select
False actions:
ActiveLink: SRS:SRC:DVFEvent_list-services-add-to-cart
False actions:
ActiveLink: SRS:SRC:DVFEvent_provide-information
False actions:
ActiveLink: SRS:SRC:DVFEvent_questions-saved
True actions:
action 0
ARACTCallGuide(@, SRS:SRC:SubmitSR, false, undefined, undefined)
ActiveLink: SRS:SRC:SetSRParamsFromDVF
True actions:
action 0
Set-fields 301417400 = Submit an Incident
Set-fields 301429600 = 4/27/2009 2:50:23 PM
Set-fields 301437200 = alert("ARERR [9280] Server not present in the
configured servers list - usa0300as649");
Set-fields 302791600 = 4/27/2009 2:50:23 PM
Set-fields 303436100 = Submit an Incident
Set-fields 303472300 = 1
Set-fields 303652200 = Yes
ActiveLink: SRS:SRC:CallOriginalSaveServiceRequest
True actions:
action 0
ARACTCallGuide(@, SRS:SRC:SaveServiceRequest, false, undefined, undefined)
ActiveLink: SRS:SRC:DateRequiredWarning
False actions:
ActiveLink: SRS:SRC:SaveServiceRequest_GenerateGUID_RequestNumber
True actions:
action 0
ActiveLink: SRS:SRH:WorkInfo_SetAttachment
True actions:
action 0
Set-fields 301325300 =
action 1
Set-fields 301325300 =
ActiveLink: SRS:SRH:WorkInfo_ChkAttachment
False actions:
action 0
Set-fields 301325300 =
ActiveLink: SRS:SRC:SaveServiceRequest-CreateSR_NoAttach
True actions:
action 0
ARACTCallGuide(@, SRS:SRC:Generate Instance Id, false, undefined, undefined)
ActiveLink: SRS:SRC:Generate Instance Id
Could you please help me.
Thanks & Regards
Anil
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