Solved, Thanks Mark for that input. I Like the easy fixes On Fri, May 1, 2009 at 10:26 AM, Walters, Mark <[email protected]> wrote:
> ** > > Enable SQL logging and modify a user then check the logs – you should see > an update to the User form T table followed by a select, delete and insert > into the user_cache table for the modified user. Check to make sure the T > table being updated in the one for the User form – have you perhaps copied > the User form or created a join based on it? This can sometimes cause the > server to get confused about which table to update. Also, do you get a > message regarding an update of the user’s preference record when modifying > the User form? If so that may be the problem and you can fix it by changing > the message type in the active link ARSystemUserPrefWarnMessage from WARN > to NOTE. > > > > Mark > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Gary Dries > *Sent:* 01 May 2009 16:16 > *To:* [email protected] > *Subject:* User Cache not updating on User form changes > > > > ** > > All, > > Issue is that I have to run ARRELOAD any time any change is made to any > user record or it will not take affect. This is new issue, just noticed it > in the past 3 weeks. > This is not the case when adding new user records, only modify. We > rebooted our server for the first time in 800 days, hoping that something > was just hung up, but that did not resolve the issue. > > Any Ideas? > > > > Environment > > 2 app servers clusterd > > 2 db servers clusterd > > OS Sun Solairs 5.9 > > ARS 7.0.1 patch 2 > > DB Oracle 10.2 64 bit > > > -- > Gary Dries > OSSNMS / Sr. Remedy Developer > T-Mobile USA > Office (972) 464-3235 > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- Gary Dries OSSNMS / Sr. Remedy Developer T-Mobile USA Office (972) 464-3235 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
