Thanks for the reply.
Does the Oracle 11g database need to be installed in Amazon's EC2 environment using the "Oracle Enterprise Linux" operating system? So, do you install Remedy ARS 7.1 on a Red Hat Linux instance, and the Oracle database on a separate instance (AMI) using Oracle Enterprise Linux OS? Thanks. Ken L. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Geoffrey Endresen Sent: Tuesday, April 28, 2009 1:44 PM To: [email protected] Subject: Re: Remedy in Amazon Computing Cloud? ** Here is my outline from the presentation yesterday at NW RUG CARS (Cloud AR System) FIRST TRY Mac McMillan and Geoff Endresen Amazon.com Workflow Applications Team Presented 04/27/2009 to the NWRUG (North West Remedy User Group) Seattle,WA hosted by Amazon.com What are the services we are using? * Amazon EC2 - elastic compute cloud used to provision new hosts * Amazon S3 - simple storage solution used to store machine images * We are using BMC AR System 7.1 in our example today. What is the cloud ? * It's elastic IP Addresses and servers allocated on demand. * How many do you need? Ask for a server get a server * Pay by the hour, month, day, even more options * AWS is a great way to reduce capital expense. * BMC wants to help you reduce Operating expense. Steps to get your AR System running in the cloud * 1) Get an AWS account * 2) Sign up for EC2 (Elastic Compute Cloud) * 3) Use the AWS Console to Provision DB Host * 4) Install AR System * 5) Login via the driver, * 6) still working on port settings for access via the User Tool Links and Getting started 1) Get an Amazon Web Services Account http://aws.amazon.com 2) Sign up for Amazon EC2 http://aws.amazon.com/ec2 3) Use the AWS Console to provision a DB Host * https://console.aws.amazon.com/ * https://console.aws.amazon.com/ec2/home * See video here: (how to use the console) * http://media.amazonwebservices.com/console/AwsConsole.html * Login as root 4) Install AR System * The first time we did these steps * ssh to the host using the keys * Created an oracle database * Verified via sqlplus * get the arsystem-tar file to the host * Created a non-root user (arsys) * su - arsys * ./ar_install 5) Login via driver * Add the host name and port * Login as Demo * cd /opt/ar/api/src/driver * ssp 22222 * Log * Demo * 22222 * Init * Gls * List of schemas 6) What's next? * Setup security ports to access externally * Install a Mid-Tier web server * Storing file attachments in S3? * Setup another NW RUG On Tue, Apr 28, 2009 at 10:14 AM, Geoffrey Endresen <[email protected]> wrote: Rick is correct. Mac McMillan and I presented yesterday at the NWRUG. We got the AR System 7.1 installed on Linux with Oracle 11g running in EC2. We are still working on the security settings to allow the ports to access it from outside our firewall. I'm calling it CARS (Cloud Action Request System). We may need to pay royalties to Disney/Pixar; they might already have a trademark on it ;0) When we figure out the port settings I'll update the instructions and send them out. Thanks, -Geoff Endresen Amazon.com On Tue, Apr 28, 2009 at 6:36 AM, Rick Cook <[email protected]> wrote: ** Actually, the guys at Amazon, who also use Remedy, are working on that already. I am sure they will let the list know when there is a tested process for doing that. Rick Sent from my Verizon Wireless BlackBerry ________________________________ From: "Leihkauff, Kenneth" Date: Tue, 28 Apr 2009 09:00:12 -0400 To: <[email protected]> Subject: Remedy in Amazon Computing Cloud? Hi, Does anyone have any experience with hosting Remedy ARS/MidTier/ITSM in Amazon's computing cloud (EC2)? Ken Leihkauff _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ -- -Geoff Endresen Amazon.com -- -Geoff Endresen Amazon.com _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
