Thanks I need to do the latter I will look for those filters.
On Mon, May 11, 2009 at 12:20 PM, Lyle Taylor <[email protected]> wrote: > ** > > Are you trying to get it to prepend what’s in the template to the Notes > field, or do you want to add something else (perhaps hard-coded) before the > text contained in the template? Either way, if task template processing is > anything like Incident template processing, then there is a set of filters > that run in a filter guide that handle the template processing – one of > those filters will handle setting the value of the task Notes field based on > the template. You would probably either need to modify that filter to > include the text you want prepended, or add another filter that runs after > the template processing filters that resets the value of the field to > something like “My Prepended Text” + $Notes$. > > > > To find the filters involved, your best bet would probably be to turn on > filter logging and then create a task from a template to see which workflow > is involved. > > > > Hope that helps a little. > > > > Lyle > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Marquez Rankin > *Sent:* Monday, May 11, 2009 11:13 AM > *To:* [email protected] > *Subject:* Re: Prepending information to 'Notes' field on a Task (on > Create) > > > > ** any takers on this? > > On Thu, May 7, 2009 at 2:28 PM, Marquez Rankin <[email protected]> > wrote: > > > The 'Notes' information in TMS:Task comes from TMS:TaskTemplateSelection > which gets it from TMS:Template. I've been trying to drill back to where > this advanced formating for field happens. I need to prepend some data > before the template 'Note' data. Has anyone done this before, BMC Support > told me this is not possible (in terms of prepending a text blob like the > one below): > > > > Example: > > > > Access Request Information: > Brief Summary: <Brief Summary> > Target Date: <Target Date> > Requester: <Requester> > Request Type: <Request Type> > > > > > LLogin/Name > <Login ID 1> <Full Name 1> > <Login ID 2> <Full Name 2> > <Login ID 3> <Full Name 3> > > > Item Name: <List Item 1 Access Item> > Access Level: <List Item 1 Access Level> > Environment: <List Item 1 Environment> > Access Rights: <List Item 1 Access Rights> > > > > ----------------------------------- > > > > (Task Template HyperText Here) > > > > > -- > > Now let's all take a moment to ponder > the depth, brilliance, and emotional gravity of Mr. Rankin's above > statements. > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > > > NOTICE: This email message is for the sole use of the intended recipient(s) > and may contain confidential and privileged information. Any unauthorized > review, use, disclosure or distribution is prohibited. If you are not the > intended recipient, please contact the sender by reply email and destroy all > copies of the original message. > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ -- Now let's all take a moment to ponder the depth, brilliance, and emotional gravity of Mr. Rankin's above statements. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
