No Howard, you are able to run the upgrade or even install as part of a
server group its just that once its installed you can't go back and
re-install components like email engine, approval server etc...

________________________________

From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Howard Richter
Sent: Tuesday, May 26, 2009 9:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.5 Install Issue


** 
Rafael,
 
So it sounds like 7.5 should be a new install only.
 
Howard


On Tue, May 26, 2009 at 8:46 AM, Rodriguez, Rafael J x23718
<rafael.rodrig...@broadridge.com> wrote:


        ** 
        Howard thanks for you reply, actually there were some issues
with forms and workflow that did not exists. Funny that 7.0.1 Patch6
never through any exemptions and now on 7.5 there were errors all over
the place. The worst part about it is the new suite install that only
allow you to install it once. THIS IS A PAIN IN THE BUTT!
         
        I got it resolved but had to literally unistall it and clean it
out numerous times before it would take.
         
        Rafael

________________________________

        From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Howard Richter
        Sent: Friday, May 22, 2009 9:33 PM
        To: arslist@ARSLIST.ORG
        Subject: Re: ARS 7.5 Install Issue
        
        
        ** 
        Rafael,
         
        Any issues with the database?
         
        Howard
        
        
        On Fri, May 22, 2009 at 3:30 PM, Rodriguez, Rafael J x23718
<rafael.rodrig...@broadridge.com> wrote:
        

                ** 

                Hello list,

                 

                WIN2003 Server

                SQL2005

                 

                I was attempting to upgrade my current dev environment
remedy installation from 7.0.1 patch 6 to 7.5 Patch 1 and I'm getting an
error during installation. The error appears in the event log but there
is no errors in the install_log:

                 

                Event Type: Error
                Event Source: AR System Monitor
                Event Category: None
                Event ID: 0
                Date: 05/22/2009
                Time: 1:45:48 PM
                User: N/A
                Computer: REM4DEV
                Description:
                390600 : Failure during SQL operation to the database
(ARERR 552) 

                 

                 

                Any ideas?

                 

                Rafael Rodriguez|Manager Remedy/Mid-Tier
Enterprise|Broadridge Financial Solutions

                2 Journal Square Plaza|Jersey City, NJ 07306|
201.714.3718 p

                

                 

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        Howard Richter
        Red Hat Certified Technician
        CompTIA Linux+ Certified
        ITIL Foundation Certified 
        E-Mail = hbr4...@gmail.com
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        error, please notify us immediately by e-mail and delete the
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-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified 
E-Mail = hbr4...@gmail.com
LinkedIn Profile = http://www.linkedin.com/in/hbr4270
_Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
Are"_ 

This message and any attachments are intended only for the use of the addressee 
and
may contain information that is privileged and confidential. If the reader of 
the 
message is not the intended recipient or an authorized representative of the
intended recipient, you are hereby notified that any dissemination of this
communication is strictly prohibited. If you have received this communication in
error, please notify us immediately by e-mail and delete the message and any
attachments from your system.


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