Hi All,

 

I have just completed the loading of ITSM7.5 patch 1 to a windows server
2003 with oracle 10g database. I have a strange problem where the Incident
and Problem Management consoles will not open from the link on the home page
in the user tool. Yet if I search for the entry point from the Open icon and
select it, the console quite happily opens. All other consoles for the user,
appadmin, open as you would expect.

 

Any ideas as to what may be at fault?

 

Thanks

 

Brian Bishop

 

 

 


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