Was this a fresh install of the 7_5_Patch 1 installer - or a patch install..??
Also BMC release ITSM 7_5_Patch 3 the begining of June :( might want to put that patch on to see. Are you getting ANY error message? What does an Act Link Trace show? HTH Robert Molenda 2009/6/15 Brian Bishop <[email protected]> > ** > > Hi All, > > > > I have just completed the loading of ITSM7.5 patch 1 to a windows server > 2003 with oracle 10g database. I have a strange problem where the Incident > and Problem Management consoles will not open from the link on the home page > in the user tool. Yet if I search for the entry point from the Open icon and > select it, the console quite happily opens. All other consoles for the user, > appadmin, open as you would expect. > > > > Any ideas as to what may be at fault? > > > > Thanks > > > > *Brian Bishop* > > * * > > * * > > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
