I know that....
I have 3 fixed licenses...One of which is assigned to User: Demo ...to admin the system I have 5 floating licenses...One of which was assigned to user Test... They are the only two users on the system I am not out of licenses...I observer with teh Demo user and do the testing with the Test user. In essence I have explict access to the field with user Test...I have 5 floating tokens available when I log in with Test...If I proceed directly to form in question with Test and try to modify a record I get Error 331... I then on another copy of the user form I log in to as Demo I check the licenes in use...it shows user Test logged in as read(floating) user I then return to the Test user...go to a different form and modify a record with no error (I have not released a user or logged in again) I check the licenses in use form and now the Test user has a Floating license not a read(floating) registered I then return to the Test user, go back to the offending form and can without issue modify a record... On Wed, Jun 17, 2009 at 8:02 AM, CONDREA, Daniel<[email protected]> wrote: > Hello, > > When the ARS is installed it gives you 3 user Fixed license. To admin the ARS > server you need a user with admin capabilities and a fixed license. > > 'ARERR 331' is displayed because you have 5 licenses of type float all in use. > > Daniel Condrea > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Dennis carmickle > Sent: Wednesday, June 17, 2009 2:45 PM > To: [email protected] > Subject: Re: ARERR 331 > > No such luck actually. I am the only floating user on the server, there are 5 > floating licenses. Any other access to admin users is with a fixed license. > So I should not run out of licenses. I would have been happy if it told me > there were no write tokens available...but in fact there were 5 available. > > On Wed, Jun 17, 2009 at 4:58 AM, Robert Molenda<[email protected]> > wrote: >> ** >> Are you running short on Floating User Licenses? >> >> I know in the past, the following could happen this was in 6.3 days... >> User Logs in - gets floating write license, works away. >> user goes to sleep, er meetings, etc write license returned, user has >> floating read license user opens FormX and tries to save - if no write >> license was available at THIS time you got the error you mentioned. >> Note that if you LOGIN and there are no write-floating licenses you >> receive a pop-up box stating such. >> >> HTH >> Robert Molenda >> On Tue, Jun 16, 2009 at 12:11 PM, Dennis carmickle >> <[email protected]> wrote: >>> >>> I have an unusual error, that sounds similar to some that I searched >>> on but nothing specific on the answer. ARS 7.1 patch 5 full custom >>> design >>> >>> I have a form that I can save records to fine, however if I have a >>> user with a floating license log into the system then open FormX and >>> try to modify a record they get an >>> >>> ARERR [331] You do not have write access error...it does not matter >>> which field I choose to modify either. The user has full permissions >>> to the field as well. Now if I check the current licesnse with >>> another Admin user I can see the person in the system but with >>> read(floating) license -- which to me says it did not grab a write >>> token at the modify --- User goes back to FormX closes it and opens >>> another FormY and trys a modify there...that works fine no >>> errors...When I use the admin user to check the current >>> licenses...now the user has Floating Token like he should >>> have....ISend the user back to FormX (form with >>> error) and have him try to modify again...this time there is no >>> problem at all... >>> >>> So why is the floating license not taking on the modify action for >>> FormX >>> >>> >>> Also note this does not occur with a fixed license is used. >>> >>> >>> Thanks >>> >>> Dennis >>> >>> >>> _____________________________________________________________________ >>> __________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" >> >> >> >> -- >> If it were not for the gutter, my mind would be homeless! >> _Platinum Sponsor: [email protected] ARSlist: "Where the >> Answers Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor:[email protected] ARSlist: "Where the Answers Are" > > *****DISCLAIMER***** > > The information contained in this communication is confidential and may be > legally privileged. 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