I know that....

I have 3 fixed licenses...One of which is assigned to User: Demo ...to
admin the system


I have 5 floating licenses...One of which was assigned to user Test...

They are the only two users on the system


I am not out of licenses...I observer with teh Demo user and do the
testing with the Test user.


In essence I have explict access to the field with user Test...I have
5 floating tokens available when I log in with Test...If I proceed
directly to form in question with Test and try to modify a record I
get Error 331...

I then on another copy of the user form I log in to as Demo I check
the licenes in use...it shows user Test logged in as read(floating)
user

I then return to the Test user...go to a different form and modify a
record with no error (I have not released a user or logged in again)

I check the licenses in use form and now the Test user has a Floating
license not a read(floating) registered

I then return to the Test user, go back to the offending form and can
without issue modify a record...






On Wed, Jun 17, 2009 at 8:02 AM, CONDREA,
Daniel<[email protected]> wrote:
> Hello,
>
> When the ARS is installed it gives you 3 user Fixed license. To admin the ARS 
> server you need a user with admin capabilities and a fixed license.
>
> 'ARERR 331' is displayed because you have 5 licenses of type float all in use.
>
> Daniel Condrea
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Dennis carmickle
> Sent: Wednesday, June 17, 2009 2:45 PM
> To: [email protected]
> Subject: Re: ARERR 331
>
> No such luck actually. I am the only floating user on the server, there are 5 
> floating licenses. Any other access to admin users is with a fixed license. 
> So I should not run out of licenses. I would have been happy if it told me 
> there were no write tokens available...but in fact there were 5 available.
>
> On Wed, Jun 17, 2009 at 4:58 AM, Robert Molenda<[email protected]> 
> wrote:
>> **
>> Are you running short on Floating User Licenses?
>>
>> I know in the past, the following could happen this was in 6.3 days...
>> User Logs in - gets floating write license, works away.
>> user goes to sleep, er meetings, etc write license returned, user has
>> floating read license user opens FormX and tries to save - if no write
>> license was available at THIS time you got the error you mentioned.
>> Note that if you LOGIN and there are no write-floating licenses you
>> receive a pop-up box stating such.
>>
>> HTH
>> Robert Molenda
>> On Tue, Jun 16, 2009 at 12:11 PM, Dennis carmickle
>> <[email protected]> wrote:
>>>
>>> I have an unusual error, that sounds similar to some that I searched
>>> on but nothing specific on the answer. ARS 7.1 patch 5 full custom
>>> design
>>>
>>> I have a form that I can save records to fine, however if I have a
>>> user with a floating license log into the system then open FormX and
>>> try to modify a record they get an
>>>
>>> ARERR [331] You do not have write access error...it does not matter
>>> which field I choose to modify either. The user has full permissions
>>> to the field as well. Now if I check the current licesnse with
>>> another Admin user I can see the person in the system but with
>>> read(floating) license -- which to me says it did not grab a write
>>> token at the modify --- User goes back to FormX closes it and opens
>>> another FormY and trys a modify there...that works fine no
>>> errors...When I use the admin user to check the current
>>> licenses...now the user has  Floating Token like he should
>>> have....ISend the user back to FormX (form with
>>> error) and have him try to modify again...this time there is no
>>> problem at all...
>>>
>>> So why is the floating license not taking on the modify action for
>>> FormX
>>>
>>>
>>> Also note this does not occur with a fixed license is used.
>>>
>>>
>>> Thanks
>>>
>>> Dennis
>>>
>>>
>>> _____________________________________________________________________
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>>
>>
>>
>> --
>> If it were not for the gutter, my mind would be homeless!
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