The only caveat that I should have made to that earlier is this.  You will
want to make sure that none of the workflow is using information in those
fields.  Remember that if they don't have permission to the fields they will
show up as null...if you have validations and such you may come across
problems with them not having permission. :) 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of tina flores
Sent: Tuesday, June 23, 2009 1:33 PM
To: [email protected]
Subject: Re: Control fields that shows up on OOB Reporting (Tools >
Reporting)

Thanks for your input, LJ! I was able to fix the field permissions and sure
enough, it didn't show in the report!



LJ Longwing wrote:
> 
> Quite simply, if it's showing up in the report, they have 'permission' 
> to it...you may be using a 'it's hidden so they don't have access to it'
> model,
> which is not a security model really.  If they shouldn't have 
> permission to it, then remove their permission to the fields, and they 
> won't be able to pull the data at all.
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of tina flores
> Sent: Tuesday, June 23, 2009 12:36 PM
> To: [email protected]
> Subject: Control fields that shows up on OOB Reporting (Tools > 
> Reporting)
> 
> Hi,
> 
> I have custom fields (Support Phone Numbers) on a table that are only 
> accesible to a specific Support Group. Unless you are a member of that 
> permission group, the fields don't show up on the table. However, when 
> I use the BMC Remedy OOB Reporting (This is access via Remedy User 
> Tools > Reporting), the custom fields I am trying to hide (due to 
> Privacy
> considerations) shows up in the Report when I exported it to a .csv 
> file!!!
> 
> Is there an easy way to display only the fields on the OOB Reporting 
> that the user has permissions to view? Currently, it shows ALL fields. 
> Has anyone been in this situation before?
> 
> Your input is highly appreciated.
> 
> Thanks,
> Christianne
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