Christianne,

You may also be able to remove the fields from the view(s) that the
user is using to prevent the field from showing up in the list.
(Create a new view.. maybe name it something like "All fields" and
make sure those fields are in that view and no other views.)

I would suggest that you try that approach before you change the
permissions on the fields.

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Tue, Jun 23, 2009 at 3:33 PM, tina flores<[email protected]> wrote:
> Thanks for your input, LJ! I was able to fix the field permissions and sure
> enough, it didn't show in the report!
>
>
>
> LJ Longwing wrote:
>>
>> Quite simply, if it's showing up in the report, they have 'permission' to
>> it...you may be using a 'it's hidden so they don't have access to it'
>> model,
>> which is not a security model really.  If they shouldn't have permission
>> to
>> it, then remove their permission to the fields, and they won't be able to
>> pull the data at all.
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:[email protected]] On Behalf Of tina flores
>> Sent: Tuesday, June 23, 2009 12:36 PM
>> To: [email protected]
>> Subject: Control fields that shows up on OOB Reporting (Tools > Reporting)
>>
>> Hi,
>>
>> I have custom fields (Support Phone Numbers) on a table that are only
>> accesible to a specific Support Group. Unless you are a member of that
>> permission group, the fields don't show up on the table. However, when I
>> use
>> the BMC Remedy OOB Reporting (This is access via Remedy User Tools >
>> Reporting), the custom fields I am trying to hide (due to Privacy
>> considerations) shows up in the Report when I exported it to a .csv
>> file!!!
>>
>> Is there an easy way to display only the fields on the OOB Reporting that
>> the user has permissions to view? Currently, it shows ALL fields. Has
>> anyone
>> been in this situation before?
>>
>> Your input is highly appreciated.
>>
>> Thanks,
>> Christianne

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