All,
I lied when I said I had 2 issues. I forgot one. We are looking to implement the requester console. Problem is, the two tier Q/A that is out of the box won't work. We need 3. My Admin was able to add the three and it looks great. Only issue is now when you select save, no incident is created. In looking at the actions behind the save button it is daunting. I am not sure where to even start! Any suggestions? Thanks, Scott _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
