Last I heard, Connect-IT ran data in batch mode, making it pretty slow. Is this still the case?
Rick -----Original Message----- From: Michiel Beijen <[email protected]> Date: Thu, 25 Jun 2009 08:30:01 To: <[email protected]> Subject: Re: AIE and HP's Asset Center If you have licenses for it, you might want to use HP's Connect-IT software instead of AIE. The benefit is that it uses the Remedy API to exchange the data instead of going the database route. This will make things more robust as well as easier to set up. Previously, I have used Connect-IT for an AssetCenter -> Atrium CMDB integration and actually, I like it a lot! -- Michiel Beijen Software Consultant +31 6 457 42 418 Bee Free IT + http://beefreeit.nl On Jun 24, 2009 9:51 PM, "Marty.Thorin" <[email protected]> wrote: ** I realize this question is a bit more generic than my normal questions. I have co-worker trying to connect Asset Center to Remedy 7.5. This is the product HP got then they purchased Peregrine. (No jokes please. I rode out the Peregrine debacle.) She is trying to follow a manual for connecting EIE to Asset Center that was supplied by our first level support. Additional information: Remedy: 1. Version 7.5 Patch 1 on everything: ARS, CMDB, ITSM, SLM. (Okay, SLM is just 7.5 because it does not have a patch 1.) 2. Oracle 10g database 3. Redhat Linux. Asset Center 1. Asset Center version 4.4.1. 2. Windows 2003 server. 3. Oracle 10g database. Using AIE we can reach the Oracle database for Asset Center. The table on the left is full. We can click on the >> and additional items show on the right. But I do not know how to view the contents nor update the data. The objective is to exchange data between the two. Scheduled bulk updates would be fine. I am probably missing something incredibly simple. Thorin _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
