I checked with the guys Rick - they said: "Pretty much...although you can can set up listeners, like XML listeners and those can process web requests real-time..."
William Rentfrow Principal Consultant, StrataCom Inc. [email protected] O 715-592-5185 C 715-410-8056 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rick Cook Sent: Thursday, June 25, 2009 7:08 AM To: [email protected] Subject: Re: AIE and HP's Asset Center Last I heard, Connect-IT ran data in batch mode, making it pretty slow. Is this still the case? Rick ________________________________ From: Michiel Beijen Date: Thu, 25 Jun 2009 08:30:01 +0200 To: <[email protected]> Subject: Re: AIE and HP's Asset Center ** If you have licenses for it, you might want to use HP's Connect-IT software instead of AIE. The benefit is that it uses the Remedy API to exchange the data instead of going the database route. This will make things more robust as well as easier to set up. Previously, I have used Connect-IT for an AssetCenter -> Atrium CMDB integration and actually, I like it a lot! -- Michiel Beijen Software Consultant +31 6 457 42 418 Bee Free IT + http://beefreeit.nl On Jun 24, 2009 9:51 PM, "Marty.Thorin" <[email protected]> wrote: ** I realize this question is a bit more generic than my normal questions. I have co-worker trying to connect Asset Center to Remedy 7.5. This is the product HP got then they purchased Peregrine. (No jokes please. I rode out the Peregrine debacle.) She is trying to follow a manual for connecting EIE to Asset Center that was supplied by our first level support. Additional information: Remedy: 1. Version 7.5 Patch 1 on everything: ARS, CMDB, ITSM, SLM. (Okay, SLM is just 7.5 because it does not have a patch 1.) 2. Oracle 10g database 3. Redhat Linux. Asset Center 1. Asset Center version 4.4.1. 2. Windows 2003 server. 3. Oracle 10g database. Using AIE we can reach the Oracle database for Asset Center. The table on the left is full. We can click on the >> and additional items show on the right. But I do not know how to view the contents nor update the data. The objective is to exchange data between the two. Scheduled bulk updates would be fine. I am probably missing something incredibly simple. Thorin _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
