Hi,
Thank you very much to your reply.
Actually what i am looking in BMC Remedy User is, There is a link called
"AP. Administratoin" after logging to the BMC Remedy User which is used for
to create approval processes. If we click on "AP. Administration' link, then
it will open a window and shows process, rule, notification, role etc and
with the help of this, i can able to create a new process and i can able to
create new rules like "IssueApproved, IssueCanceled, IssueError" and so on.
Once i created the process and rules, If i want to export these processes,
rules etc from BMC Remedy User, What are all the steps i need to perform.
Best Regards,
Krishna B
Carey Matthew Black wrote:
>
> Krishna,
>
> "PROCESSES" do not really mean anything in the language of the Action
> Request System (ARS). That name ("PROCESSES") may refer to some part
> of an application built on top of ARS, but you have not identified
> what application (or version of the application) you might be using.
>
>
> However, in general, if you "create it" with the Remedy User Tool,
> then it likely (not always) can be "exported" by doing one or more
> "report to file" operations against the form(s) that hold the data
> that the User Tool created.
>
> HTH.
>
> --
> Carey Matthew Black
> BMC Remedy AR System Skilled Professional (RSP)
> ARS = Action Request System(Remedy)
>
> Love, then teach
> Solution = People + Process + Tools
> Fast, Accurate, Cheap.... Pick two.
>
>
>
> On Thu, Jun 25, 2009 at 7:26 AM, RKVKRKVK<[email protected]> wrote:
>> Hi,
>>
>> I am able to export forms, active links, filters, escalations etc from
>> BMC
>> Remedy Developer studio.
>>
>> But I am not able to export PROCESSES (which created using Remedy User
>> tool)
>> from BMC Remedy User tool. I searched a lot to do this activity for
>> moving
>> Development to Production environment. But i didn't get any clue to do
>> this.
>> If anyone knows how to export a PROCESSES, that would help me a lot.
>>
>> Please anyone look into this and give me the solution to achieve this.
>>
>> Best Regards,
>> Krishna B
>
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