Ben, Thank you for pointing out that your third party product (from softwaretoolhouse.com) has a feature that might be able to help.
I think the point that Axton was trying to make is that the out of the box application does not offer such a feature. I am sure that Axton (or any other programmer) could also write an ARS API based program (C, Java, Perl) to do the task as well. But it is nice to know that a software manufacturer out there saw a need and produced a tool to make this easier to do too. Krishna, I would also suggest an alternate approach to all of this as well. I must admit that it is a bit half baked, and has some of it's own downsides. (Like not being fully tested on my part.) But I think the idea is worth kicking out there.... What about this as an approach to try to use the Out of the box features and not have to use programming to get the job done? ) Create a Deployable application with NO OBJECTS other than DATA. ) Create queries for the forms that would get all of the needed data from the various forms. ) Export the application from Server A. ) Import the application to Server B. I think the data features of Deployable applications let you export and import the data in a way that would let you do what Axton was suggesting. If so then BMC could release such a def file "add on" and it simply could be used by customers to "skim data" from one server to the other. Obviously this approach would require the use of the Admin Tool (er... Dev Studio) to get the job done. However, I would also think that BMC could use RIK (or maybe just the Driver script) to allow customers to be able to schedule such a transfer of data too. Like I said... just another thought on how to achieve this goal. I hope some of these responses are helpful. As you can tell, after defining what you are trying to do, this community can be creative. :) I hope the suggestions/ideas help. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Fri, Jun 26, 2009 at 5:18 AM, Ben Chernys<[email protected]> wrote: > "There is no way to export bundled approval processes." > > Not true. > > There is an easy way to automate both export and import of a bundled > approval process, or anything else, for that matter. <snip> insert product plug here </snip> > Ben Chernys > > Senior Software Architect > Software Tool House Inc. > > Canada / Deutschland / Germany > Mobile: +49 171 380 2329 GMT + 1 + [ DST ] > Email: mailto:[email protected] > Web: http://www.softwaretoolhouse.com > > A free notepad for Diary fields: > http://www.softwaretoolhouse.com/downloads/DiaryFieldEditor.htm > An ARS API scripting tool used for migrations, integrations, imports, > reports, extracts, batch jobs: > http://www.softwaretoolhouse.com/products/SthMupd > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Axton > Sent: June 26, 2009 7:09 AM > To: [email protected] > Subject: Re: How to export data (PROCESSES) from BMC Remedy User tool > > There is no way to export bundled approval processes. You will need to go > to the AP forms to export the necessary data: > AP:Process Definition > AP:Rule Definition > AP:Notification > AP:Alternate > etc. > > I have found it best to maintain the entry ids between various servers when > moving approval related data so that I can make changes in one environment > then update data in other environments. I also prefer the arx format as it > seems to handle things best when going from arserver to arserver. The > import tool supports updating existing entries based on the entry id. > > Axton Grams > > On Fri, Jun 26, 2009 at 12:00 AM, RKVKRKVK<[email protected]> wrote: >> Hi, >> >> Thank you very much to your reply. >> >> Actually what i am looking in BMC Remedy User is, There is a link >> called "AP. Administratoin" after logging to the BMC Remedy User which >> is used for to create approval processes. If we click on "AP. >> Administration' link, then it will open a window and shows process, >> rule, notification, role etc and with the help of this, i can able to >> create a new process and i can able to create new rules like > "IssueApproved, IssueCanceled, IssueError" and so on. >> Once i created the process and rules, If i want to export these >> processes, rules etc from BMC Remedy User, What are all the steps i need > to perform. >> >> Best Regards, >> Krishna B _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
