Hi Michael, Yes, the test-version of RRR|License is free to use with your user-log-file. It will tell you how many FIXED and FLOATING licenses you need on your system.
I have also done persentations at various RUGs on this topic. The presentation on "Optimizing Licenses" can be found here: http://rrr.se/doc/ Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Michael, > > This question comes up about every 6 months. The best answer is not > looking at ratios but looking at Users and how they work and when your > peak loads. > > I worked up a presentation for a RUG years ago. I wrote a couple of > filters that capture data in a form that logs the number of times an hour > that a person makes a modification or submits a record on our major forms. > I combine this with server statistics to match users that are often > making changes during those peak hours. > > Misi should reply to this thread also. He has routines that use data from > User logs to identify number of folks that should have fixed licenses. > There is a free version and one that you can purchase and run locally. > Dave > ------------------------- > [email protected] > (Wireless) > > ----- Original Message ----- > From: Action Request System discussion list(ARSList) <[email protected]> > To: [email protected] <[email protected]> > Sent: Fri Jun 26 17:17:44 2009 > Subject: Thoughts on license vs users > > Hello all, > > This is not a technical question, but more of getting a feel for > what is going on out there in the Remedy world. I am hoping some of > you would be willing to share with what you are doing with your Remedy > installations. > > this is for Remedy in general and for the Service Desk. This is for > version 7.5. > > 1. What are you using as a general number of users per floating > license? 3 to1, 5 to 1, or some other number > > 2. What is the total number of your users. > > 3. approximately(if you know) how many concurrent users do you > usually have on during normal operating hours. > > I am not looking for hard and fast rules, but more along the lines of > what you are using, and what works for your situation. > > I appreciate any feedback and insight anyone can provide. > > thanks everyone! > > -- > Michael Hirst > University of Arizona, > UITS, Workshops & Web Development Services > 520-621-0867 > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
